Camp Chevrolet
Spokane, WA
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The sales team was satisfactory. However, immediately upon leaving the dealership, several warning sensors activated, and cruise control was inoperable. When I contacted the dealersh However, immediately upon leaving the dealership, several warning sensors activated, and cruise control was inoperable. When I contacted the dealership, they directed me to their car care services. After an initial attempt to work with them and experiencing terrible customer service, I decided to return the new vehicle due to the safety issues, which apparently were missed during their 171-point inspection. The dealership refused to honor their 3-day "Love It or Leave It" return policy, claiming I had exceeded the mileage limit. They were aware I live 100 miles away and would need to drive that distance. Furthermore, both the General Manager and the salesperson who sold me the car refused to speak with me in person when I returned the vehicle. Their business practices are terrible—they claim you are "family," but this is false. I strongly do not recommend purchasing from this dealership Two weeks later and I am still calling and waiting for communication between either the dealership or the customer care for Lithia. Terrible customer service to say the absolute least. Unbelievable. More
Got my car serviced with an oil change, transmission flush, and a couple other needed things. Landon in the service department took great care of my car and explained everything to me. Everything was do flush, and a couple other needed things. Landon in the service department took great care of my car and explained everything to me. Everything was done in an efficient manner and it was less expensive than I anticipated. Everyone there deserves 5 stars!!! More
Landon was my service advisor. He kept me informed during my service. He found the best price on tires for the year and make of my vehicle. Very professional! Thank you delight He kept me informed during my service. He found the best price on tires for the year and make of my vehicle. Very professional! Thank you delighted with the repair upon driving! More
The folks at Camp are great, service guys, sales people and all others do a great job and treat the customers with kindness and respect. Good place to have work done and all others do a great job and treat the customers with kindness and respect. Good place to have work done More
The people I dealt with were very responsive and informative. It is nice that they offer Lyft if your vehicle will take a while. Very pleasant experience informative. It is nice that they offer Lyft if your vehicle will take a while. Very pleasant experience More


