Camp Chevrolet

BEST CUSTOMER SERVICE EVER HAD IN A DEALERSHIP Cody Edwards at Camp Chevrolet was very patient, always smiled and was very helpful. Please make this guy a manager! He explained everything thoroughl Cody Edwards at Camp Chevrolet was very patient, always smiled and was very helpful. Please make this guy a manager! He explained everything thoroughly and I was very impressed with the experience. I loved it and I will be back to see Cody! More

Untrustworthy At least in regard to their used car dealership, don't EVER deal with these folks. I'm in my late 50s and this is by far the worst experience I've eve At least in regard to their used car dealership, don't EVER deal with these folks. I'm in my late 50s and this is by far the worst experience I've ever had with a car dealer, and it makes me extremely leery of ever considering a Chevy again. For two months, they would not reply to my multiple very respectful messages asking for a call. Reneged on their promise of providing a back luggage cover for my Volt; didn't even send me the promised $30 towards what turned out to be a $75 cost. When I asked about them not honestly informing me and my wife of damage to the car, their response was "that's standard business practices." In other words, you should never have trusted us. Well, now we won't, and encourage others to do the same. Total lack of ethics. More

service Thanks to the friendly, competent service staff who took care of my immediate need for service on Jan. 10, 2018. My Cadillac began acting up and I ne Thanks to the friendly, competent service staff who took care of my immediate need for service on Jan. 10, 2018. My Cadillac began acting up and I needed to seek help. I am from out of town and was on my way to Canada. Found your dealership on my GPS. When I arrive, I was treated professionally and service was available to meet my needs. It did not take long for your service staff to find and correct my car's problems. As I am an older Senior citizen (single woman) I left your dealership feeling confident that my car problems were resolved. Thank you. More

Unsatisfactory finanace visit Walking Into the dealership I was not greeted until I reached the reception counter even though I walked passed two employees just sitting in chairs. Walking Into the dealership I was not greeted until I reached the reception counter even though I walked passed two employees just sitting in chairs. The finance guy talked down to me like I was an idiot when I came in to cancel my gap insurance. He then told me I had insufficient paperwork to complete this cancellation, sent me home to get said paperwork. When I returned he had gone home for the evening passing my paperwork off to another employee (she was great and also in finance) even though I had called him when I was on my way back. Come to find out I didn’t even actually need to provide said paperwork. would I recommend this dealer to anyone? No. No I would not. Not only was the finanace guy rude to me every time I had an encounter with him. I was lied to about features that would be in my car. I signed the paperwork and couldn’t pick my car up until the following Tuesday and when I picked it up it did not have automatic start (which is a feature that was sold to me) or cruise control. When I asked the sales gal about this she said “ oh does this once have automatic start? No it doesn’t” she went on to then insult my intelligence by saying She can’t speak for my memeory but we talked about the car missing features before I bought it. And it’s not her fault I can’t remember. I didn’t rate this experience before because ended up calling the gm and he assisted me with the cruise control but not the automatic start. More

Would not honor 60 day warrenty after purchase. I recently purchased a 2012 GMC Sierra from Camp Chevrolet. Once I got home I realized that the steering wheel did not lock upon shutting the vehicle I recently purchased a 2012 GMC Sierra from Camp Chevrolet. Once I got home I realized that the steering wheel did not lock upon shutting the vehicle down. I called in to have the problem resolved and the issue repaired. We scheduled an appointment. When I was there, I was told that the steering lock function was not put on 2012 GMC's. I have searched multiple dealerships service department including Becker GMC dealer here locally. I was told that there is a mechanism broken and that was an fairly easy fix. Camp Chevrolet solutions person contacted me and we scheduled an appointment with the service manager. Again, I was told the same thing. That was not a function on 2012 GMC Sierra's but it was on Denali's. The service manager suggested that I called General Motors. The bottom line here is that the joy of my purchase of a $27000 vehicle has been smashed. I so now which that I would have never purchased from Camp Chevrolet. Would I recommend this DEALER? NEVER! I guess the sales staff should have known product knowledge and shared that up front. Respectfully, an unhappy customer. More