Camp Chevrolet

Broken promises They didn't follow through with what they promised by fixing the damage sustained on my brand new 2017 Chev Camaro Fiftieth Anniversary while on their They didn't follow through with what they promised by fixing the damage sustained on my brand new 2017 Chev Camaro Fiftieth Anniversary while on their car lot. The general manager, Jim Johnson, has yet to return my many phone calls and email messages. Leslie in Administration didn't return a phone call which she promised, nor did she return my calls. I had a bad feeling driving into the Camp Chevy parking lot. Always trust your gut. I wish I would have taken my business elsewhere, but I just had to have one of the last 2017 Fifty Anniversary Camaros in the country. I'm happy with the car and with my salesperson, Jordon. However, Jim Johnson needs to learn how to be a real general manager. More

did a big WOW again its my 2nd time getting a car from you guys and I dont have beter words to describe how great Cody is when he is with a customer especially me. It was its my 2nd time getting a car from you guys and I dont have beter words to describe how great Cody is when he is with a customer especially me. It was better than the first time and striving for excellece. He he awesome excellent customer service and beyond everything i was expecting. Excellent job Cody. and Thank you so very much. More

Amazing Customer Service!!! Esmeshay, Jordan, Zeb and David helped me and my family, and they are the most kindest, thoughtful people you could come across in a business establi Esmeshay, Jordan, Zeb and David helped me and my family, and they are the most kindest, thoughtful people you could come across in a business establishment. Great job Camp Chevrolet and Cadillac for having such an amazing working crew, felt part of the dealership family. It was nice to get that welcome feeling!! I’m sure the entire crew is awesome, but I mainly had the pleasure of working with these four beautiful souls, and I will remember them forever. Again, thank you!! Lots of love! More

BEST CUSTOMER SERVICE EVER HAD IN A DEALERSHIP Cody Edwards at Camp Chevrolet was very patient, always smiled and was very helpful. Please make this guy a manager! He explained everything thoroughl Cody Edwards at Camp Chevrolet was very patient, always smiled and was very helpful. Please make this guy a manager! He explained everything thoroughly and I was very impressed with the experience. I loved it and I will be back to see Cody! More

Untrustworthy At least in regard to their used car dealership, don't EVER deal with these folks. I'm in my late 50s and this is by far the worst experience I've eve At least in regard to their used car dealership, don't EVER deal with these folks. I'm in my late 50s and this is by far the worst experience I've ever had with a car dealer, and it makes me extremely leery of ever considering a Chevy again. For two months, they would not reply to my multiple very respectful messages asking for a call. Reneged on their promise of providing a back luggage cover for my Volt; didn't even send me the promised $30 towards what turned out to be a $75 cost. When I asked about them not honestly informing me and my wife of damage to the car, their response was "that's standard business practices." In other words, you should never have trusted us. Well, now we won't, and encourage others to do the same. Total lack of ethics. More

service Thanks to the friendly, competent service staff who took care of my immediate need for service on Jan. 10, 2018. My Cadillac began acting up and I ne Thanks to the friendly, competent service staff who took care of my immediate need for service on Jan. 10, 2018. My Cadillac began acting up and I needed to seek help. I am from out of town and was on my way to Canada. Found your dealership on my GPS. When I arrive, I was treated professionally and service was available to meet my needs. It did not take long for your service staff to find and correct my car's problems. As I am an older Senior citizen (single woman) I left your dealership feeling confident that my car problems were resolved. Thank you. More

Unsatisfactory finanace visit Walking Into the dealership I was not greeted until I reached the reception counter even though I walked passed two employees just sitting in chairs. Walking Into the dealership I was not greeted until I reached the reception counter even though I walked passed two employees just sitting in chairs. The finance guy talked down to me like I was an idiot when I came in to cancel my gap insurance. He then told me I had insufficient paperwork to complete this cancellation, sent me home to get said paperwork. When I returned he had gone home for the evening passing my paperwork off to another employee (she was great and also in finance) even though I had called him when I was on my way back. Come to find out I didn’t even actually need to provide said paperwork. would I recommend this dealer to anyone? No. No I would not. Not only was the finanace guy rude to me every time I had an encounter with him. I was lied to about features that would be in my car. I signed the paperwork and couldn’t pick my car up until the following Tuesday and when I picked it up it did not have automatic start (which is a feature that was sold to me) or cruise control. When I asked the sales gal about this she said “ oh does this once have automatic start? No it doesn’t” she went on to then insult my intelligence by saying She can’t speak for my memeory but we talked about the car missing features before I bought it. And it’s not her fault I can’t remember. I didn’t rate this experience before because ended up calling the gm and he assisted me with the cruise control but not the automatic start. More