Camp Chevrolet
Spokane, WA
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Was disappointed in the cummication from your dealership about my car. Texted and called I believe 5 times and never did hear back from anyone so I just showed up and was told it would be 30 minutes and it about my car. Texted and called I believe 5 times and never did hear back from anyone so I just showed up and was told it would be 30 minutes and it was an hour. More
Jared in service was so nice to get my vehicle in and Alfonso in the shop was very good at finding the issues with my truck and repaired in a timely manner, Great service and a great team. Good to know f Alfonso in the shop was very good at finding the issues with my truck and repaired in a timely manner, Great service and a great team. Good to know for the future. Thanks Dave More
Trent was far and above professional. He is an Asset to the dealership. He got the job done in a very specific time frame that was promised to the customer. Very hard to find that type of He is an Asset to the dealership. He got the job done in a very specific time frame that was promised to the customer. Very hard to find that type of Customer Service in today's business world. More
The sales team was satisfactory. However, immediately upon leaving the dealership, several warning sensors activated, and cruise control was inoperable. When I contacted the dealersh However, immediately upon leaving the dealership, several warning sensors activated, and cruise control was inoperable. When I contacted the dealership, they directed me to their car care services. After an initial attempt to work with them and experiencing terrible customer service, I decided to return the new vehicle due to the safety issues, which apparently were missed during their 171-point inspection. The dealership refused to honor their 3-day "Love It or Leave It" return policy, claiming I had exceeded the mileage limit. They were aware I live 100 miles away and would need to drive that distance. Furthermore, both the General Manager and the salesperson who sold me the car refused to speak with me in person when I returned the vehicle. Their business practices are terrible—they claim you are "family," but this is false. I strongly do not recommend purchasing from this dealership Two weeks later and I am still calling and waiting for communication between either the dealership or the customer care for Lithia. Terrible customer service to say the absolute least. Unbelievable. More
Got my car serviced with an oil change, transmission flush, and a couple other needed things. Landon in the service department took great care of my car and explained everything to me. Everything was do flush, and a couple other needed things. Landon in the service department took great care of my car and explained everything to me. Everything was done in an efficient manner and it was less expensive than I anticipated. Everyone there deserves 5 stars!!! More
Landon was my service advisor. He kept me informed during my service. He found the best price on tires for the year and make of my vehicle. Very professional! Thank you delight He kept me informed during my service. He found the best price on tires for the year and make of my vehicle. Very professional! Thank you delighted with the repair upon driving! More


