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Campbell Ford - Service Center

Niles, MI

4.6
821 Reviews

821 Reviews of Campbell Ford - Service Center

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July 13, 2025

The service technician that came to the house did a fantastic job with your vehicle. We will be using this service again. More

by pops57hunt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mobile Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moe
Jul 13, 2025 -

Campbell Ford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Campbell Ford.

July 13, 2025

Really appreciated the option of using the mobile service. The technician arrived on time, was very congenial and took care of the issue in a timely manner. Will definitely consider using this serv More

by WGCOLLARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mobile Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2025 -

Campbell Ford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Campbell Ford!

July 12, 2025

Always good Long time customer enjoy the mobile service and whenever I need to go to the shop, always feel comfortable. More

by PWDFARMHOUSE
Recommend Dealer
Yes
Employees Worked With
Mo
Jul 12, 2025 -

Campbell Ford responded

Thanks for sharing about your experience with Campbell Ford. We appreciate your business and hope to see you again soon!

July 12, 2025

They were very friendly and prompt with getting my recall fixed at my house. I will definitely use their service again More

by SUSAN.SECHRIST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mobile Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2025 -

Campbell Ford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Campbell Ford to be a positive one. Please don't hesitate to reach out if you need anything else.

July 12, 2025

Friendly and proactive service. Made it easy for me not having to leave the comfort of my home. More

by RALPHNDIANEHOWARD
Recommend Dealer
Yes
Employees Worked With
Mobile Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2025 -

Campbell Ford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Campbell Ford. We look forward to having you as one of our valued customers for many more years to come!

July 09, 2025

I was very satisfied with the service. Everything was done very fast and very professionally. More

by BMatthews11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2025 -

Campbell Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 09, 2025

This was seriously the best service experience I’ve ever had with any dealership! I will recommend to everyone and will always go there from now on. More

by hollysnyder1979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Davey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mobile Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gene Dittenber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2025 -

Campbell Ford responded

Thanks for sharing your thoughts about your experience with Campbell Ford. We appreciate your business and hope to see you again soon!

July 09, 2025

Hard work clean shop polite staff good work fast onist good quality work onasy close More

by na13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gene Dittenber
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2025 -

Campbell Ford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Campbell Ford.

July 09, 2025

When I first dropped my vehicle off at the dealership was 2nd inline at 7:45 am was checked in by a tall guy don't remember his name told him my issue and showed him the Ford TSB pertaining to my vehicle 201 More

by Jim H. McKinnies
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mobile Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gene Dittenber
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2025 -

Campbell Ford responded

Jim, thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear that Vincent could help turn things around for you here at your Campbell Ford.

July 06, 2025

Staff here are always happy and helpful. I've never had a bad interaction, I love this dealership. More

by fuzzy0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mobile Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2025 -

Campbell Ford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Campbell Ford.

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