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Campbell Ford - Service Center

Niles, MI

4.6
699 Reviews

699 Reviews of Campbell Ford - Service Center

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April 02, 2025

The technician was very nice and professional. He was also knowledgeable and helpful in explaining additional services they offer. More

by Zoe Thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mobile Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2025 -

Campbell Ford responded

Thanks for sharing your thoughts about your experience with Campbell Ford. We appreciate your business and hope to see you again soon!

April 02, 2025

My car quit on me in the Belle Tire parking lot and they gave me a $10,000 estimate because they said I needed a new engine. I absolutely panicked and had my car towed to Campbell Ford; the best idea I coul More

by suzyhomemaker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gene
Apr 02, 2025 -

Campbell Ford responded

Thanks for sharing your thoughts about your experience with Campbell Ford. We appreciate your business and hope to see you again soon!

March 29, 2025

Very thoughtful and courteous. Giving me a ride home after dropping off my car was a plus! More

by lfletcher11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Davey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mobile Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2025 -

Campbell Ford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Campbell Ford, we look forward to having you as a valued customer for many years to come!

March 29, 2025

I was amazed when Moe came to MY HOUSE! He was on time, courteous, informative and knowledgeable! I just loved the whole thing. Thanks Moe! More

by LUBBERS6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mobile Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moe
Mar 29, 2025 -

Campbell Ford responded

Thank you for choosing Campbell Ford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

March 29, 2025

This is the most pleasant dealership that I have experienced. The service manager, Vincent, was wonderful. I highly recommend Campbell Ford. More

by lopinslow10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2025 -

Campbell Ford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 29, 2025

We bought a 2024 brand new truck at the end of February and the locks on the drivers door did not work. It was in the shop until yesterday (almost 2 weeks) we drove it about a mile and tried to roll the wi More

by MRCOW53
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bill Fletcher
1.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Davey
1.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Hernandez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Z
Apr 02, 2025 -

Campbell Ford responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

March 28, 2025

Friendly and knowledgeable staff, have accommodated my needs for service. Picked up my car and returned it More

by HUFFMANBONNIE05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Davey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Hernandez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2025 -

Campbell Ford responded

Thanks for sharing your thoughts about your experience with Campbell Ford. We appreciate your business and hope to see you again soon!

March 28, 2025

Tech was very professional and friendly. If I need any other service done will definitely call Campbell Ford! More

by BLK4662
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Davey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mobile Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2025 -

Campbell Ford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Campbell Ford.

March 28, 2025

Service manager very helpful. Treated my problems seriously. Do Not no what else today at this point. More

by na13
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Davey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2025 -

Campbell Ford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 28, 2025

Quick and so easy. They came right to my house. He was done in about 15 minutes More

by LS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mobile Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2025 -

Campbell Ford responded

Thanks for sharing about your experience with Campbell Ford. We appreciate your business and hope to see you again soon!

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