I got so lucky that my call to Campbell Nissan of Edmonds was returned by Johnnie Lamm, so I made an appointment with him to see a car I was interested in for my daughter! The best car dealership experience EVER! He doesn't push you to buy what you don't need, he doesn't do the "let me ask the manager" spiel a hundred times over... he listens and HEARS what you need, and gives you advice based on YOUR situation and YOUR needs. I am a Customer Experience professional, that's all I do, consult companies on how to REALLY understand their customer's needs, and how to meet them, so I can say from my personal experience and with professional authority - Johnnie EXCEEDS customer expectations! We bought the car for my daughter, are happy with it, and I am planning to go back to Campbell Nissan of Edmonds in a few month, when my current car lease expires, to get a new car from them. Really, really a uniquely smooth car buying experience! By the way, Jessie, in the Financing Office was great, too.