Campbell Volkswagen of Edmonds

I was very pleased with John Kelch. He was very helpful and he knew what I wanted and worked with me. There was no pressure. I did have to wait for the financial meeting, but it was the last day of the and he knew what I wanted and worked with me. There was no pressure. I did have to wait for the financial meeting, but it was the last day of the year and they were very busy. I would recommend Campbell Nelson to my friends and especially John Kelch. I am very happy with my new Murano. More

Every step of the way both Michael and Todd were honest and helpful. We would recommend them highly. They provided us with the needed information and the process was smooth and fast. We had been in conver and helpful. We would recommend them highly. They provided us with the needed information and the process was smooth and fast. We had been in conversation with a couple of other dealerships that pulled a "bait and switch". So, finding Michael and Todd was a blessing. More

The Service Department are absolutely indescribable! Unfriendly, unhelpful and they are a bunch of liars! Ya on the outside they are really nice and they talk nicely to you. However, do not be deceived Unfriendly, unhelpful and they are a bunch of liars! Ya on the outside they are really nice and they talk nicely to you. However, do not be deceived by their cover. They always lied about whether they have a customer loan car for use and they would make you wait for hours in the shop to service your car. The price that they charged are also very expensive. Their labor charge may be cheaper than Nissan Eastside, but I would have saved more than a hundred buck getting a new pair of keys at Nissan Eastside. The outrageous bad customer service is not worth the savings of the labor charge and I reccomend servicing your car at Nissan Eastside. More

After speaking with 3 different Nissan dealerships in the greater Seattle area, I returned to Campbell Nelson Nissan to purchase my 2011 Nissan Rogue. I am a single female and I never felt any pressure to bu greater Seattle area, I returned to Campbell Nelson Nissan to purchase my 2011 Nissan Rogue. I am a single female and I never felt any pressure to buy anything, there was never the back and forth tricks, and at no time did I feel like I couldn't leave. I cannot say that about the other 2 Nissan dealerships I went to. John Kelch and his team when above and beyond to get me the car I wanted and I believe they gave me a very good price. I am extremely happy with my buying experience at Campbell Nelson. I cannot recommend John Kelch and Campbell Nelson Nissan enough. Learn from my mistake and don't even bother going to the other Nissan dealerships... it will only make buying the actual car you want more difficult. More

I had a great buying experience at Campbell Nelson, and highly recommend them. John, the internet sales manager, was easy to work with, and very accommodating in terms of car price negotation, and lack of highly recommend them. John, the internet sales manager, was easy to work with, and very accommodating in terms of car price negotation, and lack of high-pressure sales tactics. Would definitely buy from this dealership again. More

My 1996 Quest has been serviced and maintained by Campbell Nelson for years. The service advisers are outstanding and with each visit I have come away very satisfied! In particular, the service adv Campbell Nelson for years. The service advisers are outstanding and with each visit I have come away very satisfied! In particular, the service adviser John, with whom I have had the most dealings, knows my vehicle and my personal preferences well. It is rewarding to communicate with someone on my same wavelength when it comes to maintaining my vehicle. From the moment I call Michelle - the person who is often the initial customer contact for Campbell Nelson - to the paying of my bill, I get the distinct feeling I am continually being heard and that my questions are being answered. Campbell Nelson does provide a great customer experience! More

I have never had a problem coming. Every time I come for service everyone is friendly. I never feel pushed to buy anything I don't want or didn't come in for. Information is always given to me in a timely m service everyone is friendly. I never feel pushed to buy anything I don't want or didn't come in for. Information is always given to me in a timely manner. I am taking my car in again for service and with out asking they offered me a car for the day. That is great service!! More

I emailed Ray regarding a used Pathfinder I found online. He was prompt with a reply. I came in to check out the vehicle and told Ray that I had a tight budget. Ray went above and beyond in customer service. He was prompt with a reply. I came in to check out the vehicle and told Ray that I had a tight budget. Ray went above and beyond in customer service. I will be a loyal customer thanks to the customer service I received from the start of the deal to the end. Painless and exceptional says it all. Thank you Ray for my beautiful Pathfinder, and the best customer service I have experienced in the auto industry so far. Anyone one with a serious budget needs to call and talk to Ray! More

My previous lease on a Nissan Murano was ending, and I needed to find a new car. After over 20 years of continuous Nissan ownership, both my wife and were leaning towards trying another brand outside of needed to find a new car. After over 20 years of continuous Nissan ownership, both my wife and were leaning towards trying another brand outside of Nissan. Ray showed me some options I was thinking about...what I could do lower my monthly payments and so on and had a lot of great questions and ideas for me. Ulitmately, Ray's knowledge of the Nissan line, his exceptional professionalism, and an ability to make this an easy deal led me to another lease with Campbell Nelson and a new '10 Pathfinder. I'm extremely happy with how well the whole deal went down and have high praise for Ray and the whole crew at Campbell Nelson! More

i had a really easy going experience when i bought my 350z there a year ago and have brought my car in several times since then to get the oil changed and have some general things checked out. the servic 350z there a year ago and have brought my car in several times since then to get the oil changed and have some general things checked out. the service writers have been really nice and i havent ever had to wait an unreasonable amount of time when getting work done, its been fast and effecient!. More