Campbell Volkswagen of Edmonds

Johnnie Lamm is wonderful! Great experience! I went into Campbell Nelson VW looking for a new VW Gti. Having this be my first car buying experience I really didn't know where to start. Johnnie La I went into Campbell Nelson VW looking for a new VW Gti. Having this be my first car buying experience I really didn't know where to start. Johnnie Lamm made it so easy and fun in fact. He didn't mind spending extra time to go over everything with me multiple times so I knew exactly how the process worked. I truly felt like family when I walked out of the dealership in my new VW Gti autobahn. Thank you so much Johnnie! I love my car! More

New Altima! Great Experience! Great Day! Yesterday I bought a new 2016 Altima! It is the 3rd one that I have owned over a 20 year period. They are great cars. So, purchasing a 3rd one was Yesterday I bought a new 2016 Altima! It is the 3rd one that I have owned over a 20 year period. They are great cars. So, purchasing a 3rd one was not unexpected, but I also looked at the Sentra, Versa, and Maxima. Initially, I did not expect to make a purchase. I tend to take my time - I like "car shopping" and doing test drives. I really like learning about the new models and their features. I have been to Campbell Nelson for services and have always had a good experience. I met Roy after browsing the car lot and then going into the store to look at the showroom. What great showroom! I was greeted by a very friendly person at the storefront door. Unlike some car stores, I truly felt no pressure to make a purchase and enjoyed my visit. After about an hour I left the dealership and went and had lunch and looked at the information Roy and David (John?) gave me. I came back and shopped again. I was met with the same friendliness. After test driving a used 2014 Altima and a new Sentra (a very neat car BTW....), Roy showed me a new 2016 Altima as we were talking about prices and financing possibilities. We took a new 2016 Altima out for a drive - it was awesome! Plus I loved the color and how it felt during the drive. Roy was a great passenger!.... He was also a great salesperson - very easy to talk to and never any pressure to make a decision. He is one of the best I have ever dealt with. We returned to the dealership and David O'Brien came out and did an assessment on my 2008 Altima. He gave a very good price and Roy showed me the Nissan financing promotion. What a deal! So, we started the paperwork. I met Matt who offered me insurance options and then Cecil for the financing process. Cecil was great! He throughly explained everything. It was a lot of information - there are so many options but he made it very simple to understand. Just prior to moving forward on the deal, I Roy offered me an opportunity to meet one of the business founders - Mr. Campbell. What an interesting and pleasant person! Truly a people person. At the end of the day, I drove off with a new Altima. But what really made it worthwhile was the experience. This dealerships' personnel are easy going and respectful and committed to answering all your questions. WWZ More

A Great Experience! We bought our last five cars at Campbell-Nelson, our last three with John Kelch. Not only did we receive incredible deals we felt listened to and it w We bought our last five cars at Campbell-Nelson, our last three with John Kelch. Not only did we receive incredible deals we felt listened to and it was actually a fun experience! John kept us laughing and rolled with all our many questions, indecisiveness and concerns, all without rushing us. We will always shop for our cars at Campbell-Nelson with John as our wingman! More

This is how car buying should be. Spoke to Johnnie Lamm on the phone before we travelled down to look at a used Leaf. We were looking for something for our teenage kids. Johnnie had Spoke to Johnnie Lamm on the phone before we travelled down to look at a used Leaf. We were looking for something for our teenage kids. Johnnie had personal experience with the Leaf and his teenager and made recommendations prior to our arrival. Once we arrived, we looked at several cars, went for a test drive, and sat down to run the numbers. Process was painless and everyone we dealt with from insurance verification to finance were top notch. Johnnie's role was really to answer questions and show us options, never did we feel pressured to purchase or choose. He is knowledgeable about the Leafs and was able to answer all our questions. We ended up driving home exactly what we wanted. Odds are we will be back for another. More

Rude sales staff and receptionist Sales staff (Matty) made it very difficult for me to purchase the car I was leasing on purpose because he wanted me to return car and get me into a ne Sales staff (Matty) made it very difficult for me to purchase the car I was leasing on purpose because he wanted me to return car and get me into a new one. I had 36 mo lease with 10,000 miles on it. More money for him! At the end of our meeting, he told me finance was not available to speak with me and told me to return another day. On the day I returned to dealership, I called ahead of time to make sure someone from finance was available to help me with car purchase. The receptionist I spoke with said yes someone was available. When I got to dealership, receptionist had me wait for about 20min and then told me I needed to make an appointment in order to speak with finance specialist about purchasing car. I've bought several cars from dealerships and I have never had to make and appointment to speak with a finance specialist. Buying out lease can only be done through dealership. I called Nissan Leasing several times and checked. Was very annoyed that such simple process involved two trips to dealership. What a waste of my time! I ended up going to another dealership. More

Great place to buy a car! John Obrien is very good at what he does. He is not out to sell your a car, he helps you get what you need with pressuring you into buying what you do John Obrien is very good at what he does. He is not out to sell your a car, he helps you get what you need with pressuring you into buying what you do not need....Always courteous and alway helpful no matter what crazy questions you ask.... I will continue to come back to Campbell Nelson.... More

Great! John understood exactly where we were coming from! This was our second car from Campbell and the sale was easy. Highly recommend this local dealersh John understood exactly where we were coming from! This was our second car from Campbell and the sale was easy. Highly recommend this local dealership. More

Best place around My wife and I filed our bankruptcy and about a week later we got a letter in the mail from Campbell nelson saying we were pre approved. I have herd th My wife and I filed our bankruptcy and about a week later we got a letter in the mail from Campbell nelson saying we were pre approved. I have herd that before!!! but just to see, i went on and did there 60 sec application, the next day i got a call from Mike, one of the sales managers to confirm some information. about 2 hours later i got a call from him again and he said we were approved for 20k on a car, so i asked the big question..... "how much am i going to have to put down$$$$$" Mike said "nothing". Ok so now this is sounding too good to be true. then he said "lets get you set up to come to the dealer" I replied "thats going to be hard, i dont have a working car to get there and i dont have the cash to get coverage on a car at this time because i just had to put 900 down on my BK." Mike said "hey man no worry, i can send a shuttle to come get you and we will take care of your insurance for the first month" HOLY CRAP sounds like a good deal to me... so we set it up. Mike had a shuttle to me on the day and time that worked for me. also i live 2 hours from the dealer and the driver got stuck in traffic so he was late picking me up. the dealership closed at 7pm and we didnt even get there till 9pm and Mike was there waiting for us, he had us check out a few cars till the came to "the one" it was a 2014 Nissan altima. he did all the paper work, no money down, he fronted the money for the insurance, and stayed till 1130pm to get us in the car we wanted. this dealer was amazing and honest, i would go back to them every time even if i didnt need a car. so if you guys go ask for Mike and you will leave with the car you want and vary happy.... so thats my story and i hope Mike has many more successful years in his career.... Thanks Mike!!!! More

No pressure honest approach My wife and I had done the research on the car we wanted and knew that it was down to personal preference and price after we test drived the vehicles My wife and I had done the research on the car we wanted and knew that it was down to personal preference and price after we test drived the vehicles we had selected. We arrived at Cambell Nelson and the sales consultant we met, Johnnie Lamm took us on a test drive. He was very knowlegable on the car and was really pleasant to work with. After test driving some othe vehicles at other dealers, we came down to two vehicles. The Honda Fit and the Nissan Versa note. Honda Fit is considered beat in the vehicle class but we preferred the drive of the note. We went back to Campbell Nelson for one last test drive and it confirmed our preference. Johnnie was fantastic when we returned to the dealer and we came to a quick agreement on a fantastic price. There were a few items they needed to be done by johnnie to get the car the color we wanted and they were very attentive and ensured we got exactly what we wanted. We love the car and were so impressed with how easy and painless it was to buy our car. More

2016 Nissan Murano John provided a easy going experience to buying a car from Campbell Nelson. He was available on the phone and was able to talk about my offer in minut John provided a easy going experience to buying a car from Campbell Nelson. He was available on the phone and was able to talk about my offer in minutes. He then also gave me exactly what I was looking for the trade in. Cecil and John make a great team when buying a car! Both are extremely personable and very easy to talk to. I was respected and in turn actually enjoyed the experience. Thanks guys. I love this car! More