Campbell Volkswagen of Edmonds

An unusually painless buying experience I contacted John Kelch about a Pathfinder on a Friday morning, and by Friday evening my wife and I were on our way home in it. I was very straightforw I contacted John Kelch about a Pathfinder on a Friday morning, and by Friday evening my wife and I were on our way home in it. I was very straightforward with John in what I was looking for in our initial conversations via email. He told me that he was confident that if we came in to take a look at it, we could find a deal that works for all sides. Long story short ... he did what he said he would, and we left happy in our new vehicle. Mark McGee also made the signing process a pleasant one. Thanks John, Mark, and crew. More

Incredible experience - lifetime customer For as long as I can remember these past *almost* 43 years, I have thought of car dealers as sneaky, tricky and out to sell sell sell. My experience For as long as I can remember these past *almost* 43 years, I have thought of car dealers as sneaky, tricky and out to sell sell sell. My experience at Campbell Nelson has taught me that not everyone truly IS like this - not all dealers are alike! I have purchased 4 cars in my lifetime - it's not exactly a common occurrence for me - and I have to say John Kelch made it SO easy. I walked in, we sat down, we discussed my options, he pleasantly and enthusiastically told me to expect something different from him and he DELIVERED on it in BIG ways. He was able to work with me to find the right car for me - every option I wanted and he really engaged with me personally to understand what I was looking for. THEN, just when I thought the experience couldn't get any better, Cecil came in and blew me away with his experience, knowledge and kindness. Wow. Phenomenal. I'm already telling everyone I know within 72 hours of walking through the door for the first time - and referring my coworker to John this morning! I may not be a "frequent car buyer", but I have a big mouth and I tell EVERYONE when I have a good experience - and I will tell them PROUDLY that Campbell Nelson has earned a new customer for life. THANK YOU for letting me buy a car from you! OH! And please keep up the good work with DOING GOOD in the universe - I am dedicated to leaving the world better than the way I find it and I am SO PROUD that you are too. More

Great experience - including at end of Lease John is great - very responsive and helpful in figuring out financing. Love the car and was a great experience for us. We always recommend Campbell John is great - very responsive and helpful in figuring out financing. Love the car and was a great experience for us. We always recommend Campbell Nissan. More

What a great experience First of all, I am a female and I am used to entering a dealership with a little apprehension. John Kelch was so great, he made me feel very comfortab First of all, I am a female and I am used to entering a dealership with a little apprehension. John Kelch was so great, he made me feel very comfortable (some of his jokes were even funny) and made my car buying experience so much fun! Yes, I said fun. Cecil in finance was so courteous and informative, I did not know buying a car could be like this. I love my new Altima, I cannot believe how smooth and quiet it is. Thank you John and everyone there, I will most certainly come back and send all my friends to you. More

Great car shopping experience Truly great car shopping experience. New to car purchase, John has provided valuable advise and suggestion to make the car buying experience a hassle Truly great car shopping experience. New to car purchase, John has provided valuable advise and suggestion to make the car buying experience a hassle free one. The no pressure shopping experience is so different compare to competition. I highly recommend John for 1st time car buyer. More

Easy to work with John Kelch was fantastic. He introduced us to the 2015 Nissan Leaf and thoroughly explained the options of leasing and buying. We ultimately found a b John Kelch was fantastic. He introduced us to the 2015 Nissan Leaf and thoroughly explained the options of leasing and buying. We ultimately found a barely used 2015 model at another lot, but I wish I could have purchased it though John. I definitely recommend going though the internet department!! More

Car Lease Nirvana We are not strangers to auto purchasing. My husband is in a high mileage occupation causing him to trade in his cars every 3 or so years. My last car We are not strangers to auto purchasing. My husband is in a high mileage occupation causing him to trade in his cars every 3 or so years. My last car was purchased 10 years ago, earning my award for the worst experience EVER! Our experience this past Sunday with Campbell Nelson was extraordinary due to John Kelch! He was excellent in every way. I have a new Nissan Rogue in my garage, a large smile on my face and a grateful heart for the experience. More

Fast, Easy, No Hassles Campbell Nelson Nissan and John Kelch made this my smoothest new car purchase EVER. Everyone was pleasant, helpful, and easy to work with -- from the Campbell Nelson Nissan and John Kelch made this my smoothest new car purchase EVER. Everyone was pleasant, helpful, and easy to work with -- from the owner, Mr. Campbell, who came over to meet me to the woman at the front desk answering phones. John Kelch positively knows his stuff -- he always had answers to my questions, knew what he was talking about, and was an all-around great salesman to work with. It's my tendency not to trust car salesman; however, that attitude vanished in the first ten minutes I was there. I absolutely felt no pressure whatsoever to upgrade or sign on the dotted line NOW. It's clear that John understands that a new car is a major purchase, and he did everything he could to insure that I got the car I wanted at the price I wanted. The professional and enthusiasm John exhibited earns him an A +++! More