Camping World of Tampa

Well. Let me tell you about what we are dealing with right now. At the end of February of this year we went looking for an RV. We found one at a local RV dealer that was the perfect size for us. It is a right now. At the end of February of this year we went looking for an RV. We found one at a local RV dealer that was the perfect size for us. It is a 2005 with only about 40,000 miles on it. It ran perfect on the test drive and the generator started easily and ran smooth. All of the lights, appliances and slides operated with no issue. There were some things that needed attention but nothing appeared to be more than cosmetic and not unexpected due to the age of the coach. Well..........within weeks (and I mean one or two) of signing everything we started having issues. I am not sure of what inspection they conduct at this particular dealership when they get vehicles in and prepare them for sale but I am thinking that the person doing them is most likely blind, deaf and completely illiterate. We had it in the shop within a month of purchasing it and found that it needed an oil change, new plugs and a complete tune up and there was a hose that had a hole in it the size of a quarter that is no longer made due to the age and had to be repaired as best as possible. This was to the tune of almost $1200. Now, we thought OK, we are good now, but nope. We had to take it back in to have the tires checked and filled because the electronic gauge system is obsolete and we could not find directions on how to remove the covers from the valve stem. Let's see, what else......OH! There are 2 back up cameras and neither seem to work. The stereo system does not operate most of the time. The electronic gauges for the water system and battery levels do not work. The damage to the floor (soft floor) appears a lot more extensive that was indicated. And now! The generator does not power anything!! It is connected and runs but does not power anything! We have had it checked by Onan certified people and it turns out that there is an electrical issue somewhere inside of the camper itself. So, the wonderful walk thru that was done with us showing that the generator works and everything turns on and the great test drive appears to have been a bait and switch with most likely everything operating on the batteries and some bubble gum and tape on the engine. We are very displeased about everything because we now have this RV that we owe A LOT of money on that will have little resale value and cannot be used unless there is electric hook ups. I spoke with someone the week after the first issue back in March but did not even receive a courtesy call to say there is nothing they could do. Nothing! I am so angry right now!! Camping World, you need to get it together. I will not be returning to you for our next RV and will never recommend you to anyone. UPDATE: On Friday, 11/13/2020 I got a call from our sales person about 30 mins ago. He said that he got a message that I was there a few days ago with my father looking at an $11,000 camper.   He said he saw the name Kimberly and thought that he recognized the name.  OK, let's evaluate this. First of all, for a few that know, and those that do not, I am 2 weeks post op and certainly would not be out shopping like this. I have ventured out to Walmart a few times and a trip to the feed store for chicken feed but otherwise home bound, soooooo no. Second: I have an RV and sold out last camper so why would I I want to go back to a pull behind camper? I do not like them and do not want one. Third: My name, Kimberly, "seemed familiar"? Really?? In your 50+ years on this planet (yes I know that he is a few years older than me through his great sales technique of personalizing himself to me to garner trust) you have NEVER met a Kimberly? He kept calling me Kimberly. Again, those of you that know me know that I do not go by Kimberly except formally. I would not leave that name in any message. Finally:  There is one big and obvious reason that there is no way that I was there with my father a few days ago looking for a camper.......wait for it......my father passed away 3 1/2 years ago.  So, unless I was carrying an urn, this is an absolute impossibility. And quite honestly, a repulsive excuse that he gave, again to try to personalize things. The only logical reason is that they saw my FB post, that I tagged them on, or they saw my Google review.  He acted completely surprised about the issues that I told him we were having and said that he would talk to his manager and call me back.   Yeah, we shall see. As of 11/16/2020 we have yet to have heard from anyone. No surprise there. More

Thank you Jim Kringle for making the selling of our Class A Jayco a pleasure. You were upfront, fair, efficient, and entertaining! Great customer service! A Jayco a pleasure. You were upfront, fair, efficient, and entertaining! Great customer service! More

Great service and wonderful people. Wonderful selection of RVs. Would highly recommend to anyone looking for an RV. Staff is very professional and kind to all customers. of RVs. Would highly recommend to anyone looking for an RV. Staff is very professional and kind to all customers. More

I recently visited the service counter and Tammie Letchworth helped me, she did such a great job assisting me later the same day i sent another friend of mine there Letchworth helped me, she did such a great job assisting me later the same day i sent another friend of mine there More

Purchased a new 2020 Thor Hurricane on August 14th. James Parady was our salesman. James answered all our questions about the unit and made sure our entire experience went smooth. He is a true professi James Parady was our salesman. James answered all our questions about the unit and made sure our entire experience went smooth. He is a true professional and I would buy from him again. More

Such a hard worker. He still working on deals and info for me daily. Hes not only treats you like a client but a friend also. for me daily. Hes not only treats you like a client but a friend also. More

Our sales person Jim Miller did an excellent job. He knows his business and is very personable with no pressure. We saw several rvs so we had a good idea what was available. knows his business and is very personable with no pressure. We saw several rvs so we had a good idea what was available. More

Worst Customer Experience Ever! BEWARE! BEWARE! I do hold a post degree in communication and have taught a lot of business students but this store and company you should stay away! We found BEWARE! I do hold a post degree in communication and have taught a lot of business students but this store and company you should stay away! We found a used unit online. Talked to James several times on several days via phone and text message, and were always assured the unit had no soft spots or water damage. We made clear it was important to us because of sensitive kids with medical conditions. James knew my husband would drive 9 hours to come get it. When he arrived he was greeted by a shopping cart with our name and a congrats sign on it. General, who showed him the unit was great as well. Everything looked ok, the grill was missing, but James said we would get one. The last place to check was the bedroom and it had a big area of water damage over the bed and inside the cabinets there was also delamination. Even the flooring had signs of water damage. James said he had no idea. James, next time when a costumer asks about this over and over again, go check the unit thoroughly! Should be common sense! They called Service and apparently, they were aware of these issues as they had already tried to fix the leak on the roof. Chris, the sales manager was not very nice and told us that this was "normal". I told him my family has owned trailers for over 40 years and it was never an issue - then he got silent. James offered us a different used unit which was smaller, and he said it had only cosmetic damage. When looking at pics of it, the upper bunk was missing. That is not cosmetic! He knew we have 3 kids and need a full bunk. We saw a similar one to the one we had originally bought on the lot. Their asking price for this used unit was 33.000$, compared to 24.199$-27.500$ that the unit is sold NEW in our area. When provided pics of those dealers James said they were not correct. He also told us that he had sold 18 units this month that went smooth, and we were the only one with issues. By that time he tried playing the victim and shaming us. That is NOT how you treat costumers! We called the number for unsatisfied costumers, which according to the poster in the entry area is the CEOs office - turns out it's only a remote call center. Stephanie Money picked up the phone and I cannot count the number of times she called me "hon". She backed up her sales people and told me how they tried everything to help. We must have missed that! They even refused to help paying for the travel costs. She twisted and turned the story, told us lie after a lie - that the water damage was only cosmetic! When I corrected her she only said that she assumes that her people do not lie to her. Everything she said, starting from the price we had agreed on to the offered solutions was FALSE, but she would not even listen to my side of the story. She claimed that we had received a generous rebate of 2500$, but we only got that because the couch was missing, the table was missing etc. For the huge water damage they offered 599$. She then offered to find a different unit for us. I came to find out that she has NO knowledge about trailers. No idea how they are built, floorplans etc and the worst, she was not listening to what I told her we need. She was very self-centered and I am not surprised anymore we were treated the way we were. Looks like it comes from the top. Please buy at a company that values costumers and does not try to trick shame them into buying! And the slogan: "I am not happy when you are not happy" is clearly not what they mean! More

Horrible DealershipBad Service Bought New Starcraft in Horrible Dealership Bad Service Bought New Starcraft in Mar. 2019 within 1 month had issues with leaking water. Then in next 3 months had 10 more i Horrible Dealership Bad Service Bought New Starcraft in Mar. 2019 within 1 month had issues with leaking water. Then in next 3 months had 10 more issues still waiting for warranty work to be done. Keep getting the run around Very Bad Service More

Had to sell our trailer If you are in Tampa, get ahold of their best and he goes by the name of Jim Kringle. I don't know if his name has anything to do with it, but he went If you are in Tampa, get ahold of their best and he goes by the name of Jim Kringle. I don't know if his name has anything to do with it, but he went above and beyond to help us sell our trailer. We needed top dollar to do some home repairs and he came through. You can't go wrong with him. More