Cannon Ford of Pascagoula

Great people, I would buy from this dealership again. Friendly people that will take the time to help you find what your looking for.i didn't meet a person in there that wasn't completely kind. Friendly people that will take the time to help you find what your looking for.i didn't meet a person in there that wasn't completely kind. More

Deciding on the vehicle and trim level is the tough part. Deciding on the dealership and associates is an easy decision. Thank you Herbie and Margaret for being like family for over 20 years and for always ma Deciding on the dealership and associates is an easy decision. Thank you Herbie and Margaret for being like family for over 20 years and for always making the first question out of your mouths "how are the kids?". You friendship means the world to me. That's why I always refer my friends and clients to you two. More

Great Service and personal were great they help me with the financial bank and to get to the price I want and to understan the car I was buying Service and personal were great they help me with the financial bank and to get to the price I want and to understan the car I was buying More

Purchase of new 2016 F-150 XLT Super Crew Estabrook sales team were very helpful and professional. They made the purchase experience enjoyable. The entire process of purchasing (completing doc Estabrook sales team were very helpful and professional. They made the purchase experience enjoyable. The entire process of purchasing (completing documents, vehicle detailing, etc) went smoothly and quickly. More

Easy, Friendly and Courteous Margaret was so helpful. She didn't stop until she got me exactly what I was looking for. She took into consideration who the vehicle was for, my fina Margaret was so helpful. She didn't stop until she got me exactly what I was looking for. She took into consideration who the vehicle was for, my financial concerns and my time. She was very friendly. easy to work with. Courteous. My family will continue to use her for all our vehicle purchases. More

Robert Bradshaw Mr. Bradshaw worked hard to get our deal done. Excellent customer service was provided. If your in the market for a new vehicle, go see Mr. Robert B Mr. Bradshaw worked hard to get our deal done. Excellent customer service was provided. If your in the market for a new vehicle, go see Mr. Robert Bradshaw at Estabrook to get your deal worked out. More

Service department is terrible I bought a new MKZ in 2008. Couldn't be happier with the car. It's the best I've ever driven. Unfortunately I have had three contacts with the part I bought a new MKZ in 2008. Couldn't be happier with the car. It's the best I've ever driven. Unfortunately I have had three contacts with the parts/service department and two of the three have been horrible. The first time was for my free oil change after buying the car. I made an appointment and arrived on time. I sat in the waiting room for two and a half hours until it was finished. I complained and was asked to give them another chance. The second time was great. My battery died. I called for warranty service. The woman I spoke with was wonderful. She told me it would take about an hour and a half because they had to isolate the problem (battery or alternator) I made the appointment and the car was ready in about an hour and a half. I went to the service manager and complimented him on the job. The latest time was July 2016. I used the service department portion of the Estabrook web site to have the drivers door inside handle replaced ( a piece broke off the handle and it wouldn't open the door from the inside. Waited for two weeks for a response and got none. I used the web site again and waited a week and received no response. I called the service department and was told that the web page "sometimes gets lost in cyber space". I described my problem and was told I had to bring the car in for "diagnostics". I told him I diagnosed it and it was a broken handle. He told me the part would have to be ordered and it would take three or four days to come in and the total cost would be just over $300 with about $80 for the part. He said they would call when the part came in. That was well over a week ago and I haven't heard a word. More

Have been waiting since Dec 1 2015 for parts to transmission I brought my 2015 Ford Fiesta mil/14,180 in Dec 1 2015 for a faulty transmission. Jan 27 today and I'm still waiting to hear when I can get it repaire I brought my 2015 Ford Fiesta mil/14,180 in Dec 1 2015 for a faulty transmission. Jan 27 today and I'm still waiting to hear when I can get it repaired. I need to go out of state for family business and I am scared to drive my car. Like I said I am still waiting since Dec 12015 today is Jan 27 2016. Milage on my car is 14,180. Please help!! More

Leaking 2013 Mustang GT I called the Estabrook sevice center because my 2013 Mustang had 2 leaks, the rear end and the tranny. I spoke with a guy named David he told me to br I called the Estabrook sevice center because my 2013 Mustang had 2 leaks, the rear end and the tranny. I spoke with a guy named David he told me to bring it in the next day. I dropped it off at 4:45 am, left a note describing the problems. I call David at about 9:00 am he told me my car was being looked at and he would call as soon as he got the report. He never called me so at 12:00pm I called him back because I live in Alabama but work in Mississippi and needed to know if I needed to catch a ride home. He once again told me that they were working on it and he didn't have any information yet and he would call me back. Its now 2:10 pm and he has not called me back yet and I get off work at 2:30 pm, so I called him back again and explained to him I needed to know if my car would be ready or not so I could make arrangements to catch a ride back to Alabama, he then said he was going to check because they had 2 guys assigned to work on it and he would call me back before 2:30 pm. needless to say he never called so I got a ride to Estabrook's Service Center on 14th St. in Pascagoula only to find out he had been lying to me all day!!!! The only thing they had done was move my car from 1 spot to another. So in closing this review if you are in need of car repairs I don't recommend Estabrook. More

Lies plus Lies = No Sale I was summoned from Mobile (35 miles away) twice with the promise that we had come to an agreement. The agreement was covered over the phone before I I was summoned from Mobile (35 miles away) twice with the promise that we had come to an agreement. The agreement was covered over the phone before I drove over...twice. Both times, the numbers/payments given in the finance office were 10 to 15% higher than agreed to on the phone. Don't waste your time on this dealer if you can't close after a first visit. More