Cannon Ford of Pascagoula

Every vehicle my company has brought to this dealership has had to be returned for additional work AFTER the repair or service was supposedly complete. EVERYTIME! One at least two occasions the vehicle was has had to be returned for additional work AFTER the repair or service was supposedly complete. EVERYTIME! One at least two occasions the vehicle was returned to us with problems it didn't have when we dropped it off in the first place. EstaCROOK is either scamming their customers or are just plain incompetent. More

This is the best dealership there is on the Gulf Coast. They gave me the price I asked for. I am so satisfied with them. Everybody was friendly and outgoing. Great service department also. Gets what you ne They gave me the price I asked for. I am so satisfied with them. Everybody was friendly and outgoing. Great service department also. Gets what you need quickly. I truely recommend this dealership. More

After I bought my truck I brought it in for a malfunctioning fuel gauge and a nick in the bedliner. I was told the fuel gauage was "fixed" and the bedliner would need to rust before they could h malfunctioning fuel gauge and a nick in the bedliner. I was told the fuel gauage was "fixed" and the bedliner would need to rust before they could honor the warranty. So I should not have been surprised to find that a year later, I ran out of gas but didn't know because the fuel guage did not show empty and the low fuel light did not trigger. I was toed in to the service dept only to be told quite rudely that I had simply ran out of gas! The service manager, Chuck, told me that my vehicle did not have a low fuel gauge indicator light - and other 2008 vehicles on the lot did not either. I told him to read my driver's manual as I was sure that I had a problem and it was not simply that I ran out of gas. He charged me $54.00 for what? So I took the truck to MOBILE, and the dealership there immediately recognized the problem and pulled up a service alert -replaced the fuel sending unit and verified that indeed ALL 2008 Nissan vehicle are equipped with a low fuel warning light! Chuck and his people are DANGEROUS and should NOT be servicing vehicles! More

Bought a 2 year old used SUV for over $20 K (More than some new). Was treated ok until the initial paperwork finalized, then all contact on their part ceased even though there were still matters to be add some new). Was treated ok until the initial paperwork finalized, then all contact on their part ceased even though there were still matters to be addressed as part of the sale.Would not return calls. Tina discussed my personal finances with another person who knew me and related that information back to me. She then claimed to have "lost" my phone number. I called to get the sales manager's supervisor's name to file a complaint as the sales manager was extrememly rude when I talked to him about the situation.. I was pleasantly surprised to find the OWNER of the multilot dealership called back within the hour (attempting to repair the damage). I would highly suggest not doing business with this company. They are not customer oriented after the sale and that is half of what the customer needs! More