
Canobie Lake Honda
Salem, NH
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The Salesperson makes it or breaks it-This one is a winner! My Girlfriend suggested I might try this dealership and I am so glad she did! I was hesitant to go with a Honda and the salesperson took the time to u My Girlfriend suggested I might try this dealership and I am so glad she did! I was hesitant to go with a Honda and the salesperson took the time to understand this and the reasons for it. I appreciate having a salesperson who is not overwhelming and pushy and I got this with Oscar at Rockingham Honda. I am a D personality and don't like anyone trying to pull a fast one with me and he and I hit it off well. The entire experience was awesome and non-stressful. I wasn't oversold anything. They took the time to fully understand what I was looking for and provided a truly great car-buying experience. It is so nice to work with someone that not only fully understood their product but the products of their competitors too. I would recommend Rockingham Honda to everyone! More
Ignition problems Both Servicemen worked with me brainstorming trying to solve my problem. Left with peace of mind knowing my car was in good shape and what I can do if Both Servicemen worked with me brainstorming trying to solve my problem. Left with peace of mind knowing my car was in good shape and what I can do if problem arises again. More
Purchased New Car & Inspection Sticker Purchased car on Monday. Had to bring it back because it had August inspection sticker instead of May. Dropped by without appt. not realizing I neede Purchased car on Monday. Had to bring it back because it had August inspection sticker instead of May. Dropped by without appt. not realizing I needed the whole inspection done over. No problem -- they took me right away and got the job done. Thank you More
My experience at Rockingham Honda After approximately 4 months of researching vehicles and dealerships and becoming very discouraged. I went to Rockingham Honda because manager Mike Ri After approximately 4 months of researching vehicles and dealerships and becoming very discouraged. I went to Rockingham Honda because manager Mike Rice gave us an excellent price on a car. He assigned Ashley White to assist my wife and I in selecting a vehicle. It should be noted that the price did not change from what Mike initially told us. We experienced no pressure to buy and we didn't get annoying calls all hours of the day and night. The only word that comes to mind when speaking about Ashley is - Excellent! Excellent personality, excellent knowledge of her product, and excellent customer service. In over 40 years of purchasing vehicles, she was the only sales person who contacted me after the sale of the vehicle to see if I had any problems or questions. But, let me also say that the staff of Rockingham Honda is truly a team that works together to give the customer an excellent buying experience. Approximately eight staff members played some part in the purchase of this vehicle. All their contributions were appreciated. In addition to Ashley White, let me mention the following staff members who significantly contributed to the overall positive experience for my wife and I: Mike Rice, Terry Wong, Joe Dolan, and Oscar Adames. Dave and Jerry who drove the Shuttle also contributed to the overall positive experience. It should be noted that Jerry is also a mechanic at the dealership who is getting his Associated Degree with emphasis in Honda products. A plus for servicing the vehicle at the dealership. In terms of the Honda Civic I purchased, it has an excellent rating for reliability and safety. This dealership beat the competition in customer service and vehicle price. I would not have any reservations in recommending this dealership to friends and family. Any of the sales staff at Rockingham Honda would do a good job. But, I would place my money on Ashley White. More
Excellent Experience I had a great experience at this dealership. Everyone was very friendly, informative and non threatening. The vehicle is great and I love it and I wil I had a great experience at this dealership. Everyone was very friendly, informative and non threatening. The vehicle is great and I love it and I will definitely come in for service. More
Responsive, Straightforward and great Price I was very pleased with my interactions with Rockingham Honda right from the beginning. They were direct and responsive to my specific questions and I I was very pleased with my interactions with Rockingham Honda right from the beginning. They were direct and responsive to my specific questions and I never felt like they were giving me the "run-around". I was able to negotiate price via email and was never pressured to come into the dealership to talk "numbers." Ultimately, I got a great price and was very pleased with my communications. They were also very prepared for the closing when I came in and tried to make the process as quick and easy as possible. More
Great experience This is my 5th lease with Rockingham. I had 4 CR-Vs, and now an accord. I love it. Khasin was my salesman, and he was terrific. He was friendly, in This is my 5th lease with Rockingham. I had 4 CR-Vs, and now an accord. I love it. Khasin was my salesman, and he was terrific. He was friendly, informative, and great to work with. Kudo's to Mike the sales manager. He was helped in choosing the perfect car for me. Terry the finance manager, had me in and out in 1/2 hour (I've never had a "closing" be so smooth. I also have to mention Kristi-Lee, and Ashley...both great. I recommend Rockingham to everyone. Several have bought or leased there. I will no doubt be a lifelong customer. More
Seamless service Dropped my 2001 Honda CRV off that evening, a rental car was available and took advantage of a service special that was going to expire the next day. Dropped my 2001 Honda CRV off that evening, a rental car was available and took advantage of a service special that was going to expire the next day. Vehicle was ready the next evening as promised with no additional add on to the price. More
Great Price After an issue with a price quote the dealership stepped up and took care of business. Got a great lease price and Ashley was phenomenal. I can't wai After an issue with a price quote the dealership stepped up and took care of business. Got a great lease price and Ashley was phenomenal. I can't wait to pick up the car!!! The only thing that upset me was that Honda now has a disposition fee at lease turn in--this should be disclosed on TV and at all dealerships in their ads. I don't think this is a dealer issue but a Honda issue. Regardless, great job Rockingham. More
Nice feeling The sales people are very friendly and caring, and not pressing like other dealers we experienced. The finance manager who takes care of the delivery The sales people are very friendly and caring, and not pressing like other dealers we experienced. The finance manager who takes care of the delivery process is extremely savvy and experienced, also very nice to speak with. The manager cut the deal very good price. More