
Canobie Lake Honda
Salem, NH
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Great experience!! I was able to get the car I wanted BRAND NEW off the truck. They rushed it in to get it ready for me. Janette Lozada was very friendly and helpful dur I was able to get the car I wanted BRAND NEW off the truck. They rushed it in to get it ready for me. Janette Lozada was very friendly and helpful during both my visits. She even helped my sister answer some questions who also leases but from a different dealer. I would definitely recommend Rockingham Honda! More
Tire replacement Came in on a thursday for a tire replacement, after an hr I was told tire not in stock, will be in the following day. Fast foward 1 hr I get a phone c Came in on a thursday for a tire replacement, after an hr I was told tire not in stock, will be in the following day. Fast foward 1 hr I get a phone call saying tire coming from louisiana and assured me it would be here Sat. I explained I drive 75miles roundtrip to work daily, often with a 3yo in carseat and wasn't too comfortable driving with donut that long. Saturday comes with No phone call, I call them @ 215 just to be told again it was coming from LA and it would now be hereTuesday. By now I'm already furious. Tuesday comes and would u believe it? NO TIRE, was told it was shipped today and would be here Friday. So obviously I was led down a long road of lies for almost a week. On wednesday (now 7 days after first coming in) I called and asked if they could take tire of new accord in lot and replace that one on Friday. After 10minutes on hold I got a less than enthused yes. I came down and waited another 75minutes and the tire was put on. No explanation, No apology!. So if u don't care, I don't care. I will never come to that service center again and if not for Ashley and Terry everyone else I came across was rude. When my car comes time to trade I will call and ask for Ashley and if she no longer works there my experience with Rockingham Honda will be complete. I've never filled out a complaint in my life and I just bought a house a mile from the business so I was hoping you were a reliable service center, clearly that is not the case. Robert Beaudoin More
Quality--Compassionate Customer Service On Sat June 7, 2014, my Brenna & I went to Rockingham Honda for a state inspection on our 2011 Honda CR-V LX SUV. Upon arrive, we were greeted by the On Sat June 7, 2014, my Brenna & I went to Rockingham Honda for a state inspection on our 2011 Honda CR-V LX SUV. Upon arrive, we were greeted by the Service Department staff, with a friendly smile a and a hello. We explained we were there for our state inspection, and were directed to the waiting area. About 30 minutes later, a Service Advisor came to see us. We were informed that our 2011 Honda CR-V with 23,910 miles on it "FAILED" state inspection, and would of cost over $1,000.00 for repairs including labor and parts. Brenna & I discussed it for a few minutes, and decided to see our Sales Consultant Ryan Spada. After explaining our dilemma to Ryan, he said let me see what we can do to rectify this matter. Ryan asked us to go outside and walk the lot and discuss it with Brenna. So we checked out the lot, and found a 2014 Honda CR-X LX {Mountain Air Blue}, then went to see Ryan. We explained we did NOT want to put any money down, and wanted to lease again. Well Ryan and Terry Wong....Business Manager worked there magic, and we drove out with our new 2014 Honda Cr-V. The service, friendliness of the staff - -managers, and everyone at Rockingham Honda have really my 2 repeat customers 110% happy. We've purchased our 2011 and 2014 Honda CR-V's here at Rockingham Honda, and they are the "BEST" around. If your ever in the market for a vehicle, please visit Rockingham Honda in Salem, NH, and ask for Ryan Spada. Thanks once again for your compassionate service Ryan and Terry. We look forward to seeing you both regularly, and you both deserve a "20" on a scale of 1 to 10. sincerely Mr & Mrs James & Brenna Mendes Nashua, NH 03064 More
Great Experience Ryan was very patient and helpful. We narrowed our search down to two vehicles in the same class, Ryan answered all of our questions and worked with u Ryan was very patient and helpful. We narrowed our search down to two vehicles in the same class, Ryan answered all of our questions and worked with us to get us in a vehicle that best met our needs and price range. He did this without the high pressure usually associated with car dealerships. We are really enjoying our new car! More
Car Buying Experience I had a wonderful experience at Rockingham Honda. It began over the internet with Robin. She was very helpful giving me cars that matched what I was l I had a wonderful experience at Rockingham Honda. It began over the internet with Robin. She was very helpful giving me cars that matched what I was looking for as well as prices. Robin recommended Garrett Neville who was outstanding. He know the car inside and out, explained everything to me as we went along....and Joe helped put the deal together Terry also was helpful and friendly on the business side and explained all to me. Thank you all so much.... Lauren Anderson More
Excellent I'm a young guy who came in looking for a good Honda and Oscar did whatever he could have to help me out! I couldn't buy the car due to an outside iss I'm a young guy who came in looking for a good Honda and Oscar did whatever he could have to help me out! I couldn't buy the car due to an outside issue and Oscar was very understandable to my situation. Next time I'm looking, he's the man I'm going to! More
New car purchase Ryan was pleasant and knowledgeable. Told us a lot about the car we were interested in and answered all our questions. Got us a good price for the c Ryan was pleasant and knowledgeable. Told us a lot about the car we were interested in and answered all our questions. Got us a good price for the car and has maintained good communication throughout the purchase. Would recommend Ryan to friends and family wishing to purchase a Honda in the future. More
Brief service Just came in for a wheel lock change. In and out in 15 minutes. No complaints. Paul was very pleasant. Remembered me from the previous day when I p Just came in for a wheel lock change. In and out in 15 minutes. No complaints. Paul was very pleasant. Remembered me from the previous day when I picked up the car and got me right in. More
Rockingham won me over I shopped three other Honda dealers and found Rockingham, specifically sales, admin and service, the best for support and listening to my needs. I hig I shopped three other Honda dealers and found Rockingham, specifically sales, admin and service, the best for support and listening to my needs. I highly recommend them! More
Honda Civic I was pretty sure that I knew I wanted a Honda Civic when I arrived because of the reviews it had been given. The attention, service, and price I rec I was pretty sure that I knew I wanted a Honda Civic when I arrived because of the reviews it had been given. The attention, service, and price I received clinched the deal. More