
Canobie Lake Honda
Salem, NH
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Unwilling to correct their own error. So, I got a lease here in December. Salesperson no longer there but okay experience. I have a PO Box and my vehicle is housed in another city. Been So, I got a lease here in December. Salesperson no longer there but okay experience. I have a PO Box and my vehicle is housed in another city. Been this way for years, bought a couple of cars this way, and never had a problem. However, Rockingham Honda registered the vehicle incorrectly so that it shows as being "housed" at the PO Box. I want them to correct it so it is correct with the registry. I was told I can just go on-line and do a change of address. It is not as easy as this and an Amended Registration is required and there is a fee. I told RH that I want them to pay for their error. Chris, the finance manager told me that they would not. I told him that I was going to note it on Dealer Rater. He said, "Well, that's not very nice, Nancy" Welllll...I don't think it is very nice that RH made the error in the first place and are now not willing to pay to correct their own error. Though the sales experience was okay, I would not recommend anyone to go there because obviously they just want the sale, but do not have the integrity to stand by that sale. Get your car and if anything happens, your screwed. No problem, I will take my Honda elsewhere to be serviced as long as I have the lease. More
It was great to meeting with Rockingham Honda I liked doing business with Rockingham Honda. They were polite and respectful. Their customer service was exellence. The price negotiate was reasonabl I liked doing business with Rockingham Honda. They were polite and respectful. Their customer service was exellence. The price negotiate was reasonable. I would recommend them to friends. More
My first car Garrett made buying my first car easy and enjoyable! He was down to earth and really helped me find what I was looking for. I love my new Honda it dri Garrett made buying my first car easy and enjoyable! He was down to earth and really helped me find what I was looking for. I love my new Honda it drives amazing. And it looks great too! Thank you Honda! More
2015 Honda Fit I am interested in a 2015 Honda Fit; since the new model has not arrived yet, salesman promised he would call when one is available to test drive. I I am interested in a 2015 Honda Fit; since the new model has not arrived yet, salesman promised he would call when one is available to test drive. I bought a 2006 Fit at your dealership and was very happy with it. My granddaughter has this car now. More
Satisfied Owner of a Honda CR-Z I entered Rockingham Honda after doing some research online and figuring out what type of payment would fit my budget. Kaleb, the sales person who hel I entered Rockingham Honda after doing some research online and figuring out what type of payment would fit my budget. Kaleb, the sales person who helped me make my purchase, noticed me on the lot and approached me in a friendly, matter of fact way. We discussed the car briefly and Kaleb helped answer some of the questions that I came up with while doing my research before taking a short test drive. Afterwards we went inside and worked out the financials. I knew that I would be financing and originally thought I would need some time to come up with a larger down payment, but Kaleb and his team were able to put together a payment plan for me which fit my needs. After seeing that the price was right, I decided to move forward with the purchase. I then sat down with Terry to go over all of the warranty and financing information. After choosing the options that best fit my needs and concerns, I was able to leave the lot in my new (to me) 2011 CR-Z EX. Throughout the entire process, Kaleb, Terry and the rest of the team I spoke to at Rockingham Honda were friendly, courteous, and honest. They made sure that I understood all of the details at every step of the process and were very up front about how the estimates would change after submitting my credit app. Since it was late in the day, we weren't able to have the car properly detailed (a complimentary service provided by Rockingham Toyota), so Kaleb helped me schedule an appointment to have it done at a later date for no charge. All told it was a great experience start to finish, and I would definitely recommend Rockingham Honda to anyone who has done their homework and is serious about buying. More
Highly Recommend Rockingham Honda We traded in our older van and leased a new Civic. Did a lot of preliminary discussions over the phone and internet, and Garrett was always quick to We traded in our older van and leased a new Civic. Did a lot of preliminary discussions over the phone and internet, and Garrett was always quick to respond to a phone call or an email. Everyone we dealt with at the dealership was friendly and accommodating, and there was never any high pressure sales. Ended up with a good return on our trade, and a great price for our new Civic. Very happy with Garrett Neville and Rockingham Honda. More
Service Went to service my car and thought everything was wonderful just lacking a better contained play area for the kids while service is bring done. Went to service my car and thought everything was wonderful just lacking a better contained play area for the kids while service is bring done. More
Pleased with Service-An Important Factor In Selecting A Car I was very pleased from the moment I walked in. I felt no pressure and Regis was always very kind and went over everything thoroughly. When I picked I was very pleased from the moment I walked in. I felt no pressure and Regis was always very kind and went over everything thoroughly. When I picked up the car he went over everything again and made sure that I understood what I needed to know. Also, other sales people and management were very welcoming and friendly. I would definitely recommend your dealership to anyone looking for a Honda. More
Great Experience Purchased my first Honda from Ryan and he made it a pleasant experience. No pressure, all about what I wanted. I have purchased Toyota's for years Purchased my first Honda from Ryan and he made it a pleasant experience. No pressure, all about what I wanted. I have purchased Toyota's for years but I love my new Honda! More
2013 pilot Love the service guys! Walked in without a prior appointment for oil change and inspection sticker, I was out within 45 minutes. Paul Phifer was Extre Love the service guys! Walked in without a prior appointment for oil change and inspection sticker, I was out within 45 minutes. Paul Phifer was Extremely friendly, fast, and accommodating. Rockingham Honda is lucky to have him as an employee, only if every personal encounter I had daily was like him! A true asset. Thank you again! More