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Canobie Lake Honda

Salem, NH

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rated
1,737 Reviews
We believe the most valuable gift we can offer is ourselves. Our success isn’t measured solely by the cars we sell or repair. It is defined by the relationships we build. By putting our clients, team and community first, we have created an environment built on trust, service and excellence.
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402 South Broadway

Salem, NH

03079

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Showing 1,737 reviews

January 24, 2019

A long wait for cash in hand and a car already picked out Salesman was awesome and knowledgeable , Finance manager was a liar that contradicted what Jill had sent me. Wait time was totally unacceptable. 5 1/ More

by Cyndie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
CEO Ryan never acknowledged my email, Jill Cokely, Jamie Garaufis, Ainsley Brown
Feb 20, 2019 -

Canobie Lake Honda responded

We apologize for your negative experience. It’s unfortunate that there was miscommunication and you were unhappy after everything was discussed. We value our customers and truly appreciate the time to share your opinions. Please contact Ownership at your earliest convenience so we may fully understand your grievances and work to change your opinion of our dealership. Emmett Horgan can be reached by email anytime Emmett@rockinghammotors.com. Again, thank you for taking the time to write this review. We look forward to hearing from you.

January 23, 2019

Boys use certified vehicle and the customer service was very The sales person was excellent and the dealership customer service/finanacil manager was also excellent. I would recommend this dealership to anyone I More

by Jramos1123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Passamonte, Chuck Cote
Feb 25, 2019 -

Canobie Lake Honda responded

Hearing that you had “excellent” experiences with both Joey and Chuck is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing Rockingham in Salem, we wish you many happy miles in your new vehicle. We look forward to serving you for in the years to come!  Respectfully, Jill Cokely Internet Management-Customer Care Team (603)893-7766 extension 208

January 23, 2019

A place of integrity Everyone was super helpful during our car buying transaction. Depsite a miscommunication they made it right and made sure I left satisfied. Unfortun More

by Adventuresin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber Collins, Jamie Garaufis, Edwin Santiago, Lena Groeneveld
Feb 25, 2019 -

Canobie Lake Honda responded

Our team of professionals is dedicated to providing you and everyone else who visits Rockingham with only the best there is to offer. It’s so nice to hear that everyone came through and helped to make your experience such a positive one. Enjoy your new car! Respectfully, Jill Cokely Internet Management-Customer Care Team (603)893-7766 extension 208

January 23, 2019

Surprise Gift for my Wife-2019 HRV Found the exact car I wanted to surprise my wife. They went out of their way to work with me to make this an awesome surprise. Joe Passamonte kept m More

by Kevin C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Santiago, Joseph Passamonte, Lena Groeneveld
Feb 25, 2019 -

Canobie Lake Honda responded

We couldn’t be happier that Joey provided you with a great car buying experience. He is a true asset and we are lucky to have him on the Rockingham team. We hope your wife is enjoying the new Honda HRV, please come back to visit anytime! Respectfully, Jill Cokely Internet Management-Customer Care Team (603)893-7766 extension 208

January 19, 2019

New-To-Me 2017 Accord Coupe EX Knowing the work ethic of one of the associates from previous experience, it was an easy decision to look at their inventory when it came time to look More

by Chris M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Langlois, Edwin Santiago
Feb 25, 2019 -

Canobie Lake Honda responded

We would like to thank you for your recommendations and for this amazing review. Our team is dedicated to providing you and everyone else who visits Rockingham with only the best there is to offer. It’s so nice to hear that Edwin Santiago and Mike Langlois helped to make your experience such an awesome one. Enjoy your new Honda Accord Coupe! Respectfully, Jill Cokely Internet Management-Customer Care Team (603)893-7766 extension 208

January 16, 2019

Great salesperson, Great Car My experience was overall excellent. The salesperson Carlos was knowledgable, friendly and very willing to assist without being pushy. I felt he had More

by unixdood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Polit
Feb 25, 2019 -

Canobie Lake Honda responded

Thank you so much for sharing your great car buying experience with Carlos here at Rockingham. Our goal is 100% customer satisfaction and it sounds like we may have fallen short in 1 area. I will set up a meeting with the involved team to review your experience and see how we can prevent this from happening in the future. Congratulations on your purchase, and thank you for the opportunity to work with you. Respectfully, Jill Cokely Internet Management-Customer Care Team (603)893-7766 extension 208

January 11, 2019

thank you you all did a wonderful job. I would highly recommend all of you. your dealership is very clean friendly and professional. Other dealerships should pa More

by dbar47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Garaufis, Carlos Polit
Feb 25, 2019 -

Canobie Lake Honda responded

Thank you so much for sharing your wonderful experience with our Rockingham Honda team. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. Our team will appreciate your positive feedback! Respectfully, Jill Cokely Internet Management-Customer Care Team (603)893-7766 extension 208

January 08, 2019

Pleasurable No stress, no pressure sale made an excellent experience. Saleperson was very informative and knowledgeable as well. Finance manager Chuck was also a More

by AlB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Langlois, Chuck Cote
Feb 25, 2019 -

Canobie Lake Honda responded

We would like to thank you for your kind words. Our team is dedicated to providing you and all of our guests who visit Rockingham with only the best there is to offer. It’s so nice to hear that Mike in sales and Chuck in finance helped to make your experience such a positive one. Enjoy your new car! Respectfully, Jill Cokely Internet Management-Customer Care Team (603)893-7766 extension 208

January 07, 2019

Best dealership around There was never any pressure to buy, just a genuine concern that we were happy with our purchase. All of the employees we dealt with were friendly, c More

by kezar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Garaufis, Edwin Santiago, Carlos Polit, Lena Groeneveld
Feb 25, 2019 -

Canobie Lake Honda responded

We couldn’t be happier that Carlos provided you with a great in-store experience. He will be sorely missed here at the dealership (he since decided to try a new career path) We hope you are enjoying your new vehicle, please come back to visit anytime! Respectfully, Jill Cokely Internet Management-Customer Care Team (603)893-7766 extension 208

January 07, 2019

after visting two other honda dealers yours is at the top Its all about people skill which I saw in everyone I meet at my visit would recommend others to shop at your dealership great job More

by judd1955
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Suarez, Michael Quigley
Feb 25, 2019 -

Canobie Lake Honda responded

Thank you so much for sharing your experience with our team here at Rockingham Honda. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Glad to hear your feedback and the team will be thrilled to hear about it too! Respectfully, Jill Cokely Internet Management-Customer Care Team (603)893-7766 extension 208

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