Canobie Lake Honda

Jerry Malone, Jerry Malone, Jerry Malone.......I cannot say it enough times. As a matter of fact I have probably said it twenty times since I purchased my new Honda. The car itself is superb, but I expec say it enough times. As a matter of fact I have probably said it twenty times since I purchased my new Honda. The car itself is superb, but I expected that. The reason I use his name so much is that's how pleased with the experience I am. I'm telling everyone about him. I have bought about 2 dozen cars...mostly new...and the ordeal of "doing it" is never a pleasant one. Not until I connected with Jerry. He is the sales manager at Rockingham Honda. I had him in the toughest position of all .....I think.......I called the showroom and a manager actually answered. I called after I had been on the phone with three other dealers for pricing on the Accord .....prompted by an ad from Herb Chambers.....but then the call to Rockingham and Jerry. I bought the car from Jerry because of the way he "handled" me .......more of a helper than a seller......He was not the cheapest but I feel he earned (pricewise) a little more. You know what I mean.....when you go to dinner you don't always go to McDonalds......sometimes you pay a little more and get more. More

Ryan Spada was excellent. I had visited other dealerships and no one came close to his service and enthusiasm. I have already passed out his cards and i will continue to speak about his great service. I also and no one came close to his service and enthusiasm. I have already passed out his cards and i will continue to speak about his great service. I also had a great experience with the finance director. More

Steve Paley made the purchase of our new Honda Pilot the easiest car purchase we have ever made (and there have been plenty). From beginning to end he took the time to really listen to what we were looking easiest car purchase we have ever made (and there have been plenty). From beginning to end he took the time to really listen to what we were looking for and answered each question or concern we had honestly and thoroughly without making us feel like a bother or we were being rushed. If I called to ask a question he responded quickly. It was just the right amount of attention without being pushy. I knew the moment that I met him if I was going to buy a Honda it would be from him. When we made our decision that another Honda was in fact for us we went in and reviewed what we were looking for. We told him our monthly budget and braced ourselves for the battle between dealer and customer that we've always encountered. Those countless trips back to the manager to get closer to an agreeable price. To our relief that didn't happen. The whole process from start to finish to agree on a price took no more then 15-20 minutes. It was refreshing to purchase a car and not have to waste 45 minutes going back and forth only to get up and walk out to start all over at another dealer. I tend to have very high expectations, or so my husband says :) and Steve exceeded them. The dealership itself isn't as flashy as others nearby and could without a doubt use some updating. Having said that, if Steve is any indication, it's clear that their top priority is customer satisfaction. They don't need the over-sized buildings with marble floors to sell their product. They offer great prices and exemplary customer service and in the end that's all that matters to me. I highly recommend anyone looking to purchase a Honda take the time to talk to Steve. You won't be disappointed. I will, without a doubt, refer any friends and family to him and feel comfortable that they'll walk out as satisfied as we were. More

Mr. Curt Grenier is truly a service man that you would want to do business with. He's understanding and empathetic regardless of who you are and where you come from. When I found out that my Honda Passpor want to do business with. He's understanding and empathetic regardless of who you are and where you come from. When I found out that my Honda Passport 2000 was a recall, I made a few phone calls close to home to the Honda Dealerships to get it inspected for the recall. One Honda Dealership, COMMONWEALTH HONDA,(PLEASE DON'T EVER GO THERE) refused to do inspection because "supposedly they didn't have the proper equipment to inspect for the recall" Anyhow, Mr. Curt and staff were more than happy to inspect my vehicle even without a prior appointment and was even more gracious enough to help submit the proper documents in regards to the recall to Honda headquarters. Rockingham Honda and staff are truly a trustworthy and reliable dealership to go to. They're honest, unprejudiced, and ungreedy, just the type of people you would like in servicing your car. More

I love Rockingham Honda. I just bought my second vehicle in 4 years from them. I received a good price and did not have one minute of the typical car shopping experience. When I called back after getting t in 4 years from them. I received a good price and did not have one minute of the typical car shopping experience. When I called back after getting the price the next day they held the car I wanted with a verbal commitment over the phone for two days. What car dealer would do that. The best part was I had a pre approved loan from a bank and they got me a much better rate. It saved me 35.00 a month. We are buying another car after the first of the year and I will be heading back to Rockingham. If you don't enjoy the car buying experience like I don't you really need to give Rockingham a try. While we were trying to decide on which car we would buy we did visit their two other dealerships and will say I had the same experience while shopping there also. No pressure and pricing is not a secret. They do a great job. More

I absolutely hate buying cars and I have to say this was by far my most pleasurable experience purchasing a car. My husband went on the internet to request bids from the surrounding Honda dealers. Rocking by far my most pleasurable experience purchasing a car. My husband went on the internet to request bids from the surrounding Honda dealers. Rockingham Honda emailed him immediately with a price that was far superior to any other dealer in the area. We were shocked because in the past Rockingham was notoriously higher than any other dealer. My husband called immediately to make sure they did not make a mistake regarding the price. They told him that was the price. We went in that night, they honored the price as quoted. There was no pressure to purchase the car. We decided to put a deposit on the car and pick it up later in the week. I called the next day to get the payoff figure. Days later I went to pick up the car. It took no more than 10 minutes to sign the papers. Josh went through all the features of the auto and even set up my blue tooth. I cannot tell you how easy, and hassle free this sale was. My best ever experience buying a car. I would send my friends and family back to Rockingham in a heart beat. I highly recommend Josh - he is the best. Jerry (the business/sales manager) knows what he is doing, is organized and executed a smooth sale. More

Excellent overall experience More

I had been shopping for a new Ridgeline for about a month and after visiting multiple dealertships Rockingham was able to offer the best price and they were also very professional without the high pressure. and after visiting multiple dealertships Rockingham was able to offer the best price and they were also very professional without the high pressure. Financing was a peice of cake, no trying to haggle interest rate, and the dealership did not purposely raise my interest rate to get a kick back. Overall the purchase was painless and easy!! I only had to visit them twice before making a deal, once to talk numbers, and after calling them to see if they would given me another 1,000 dollars for my trade, which they did, the deal was made. I test drove the vehicle, the finance guy got me the 1.9% honda financing, and in a couple days I signed papers and picked up my new truck that I love. Minor issue with the trunk and a missing electical peice that they forgot to install when the vehicle first arrived, but they immediatly brought it into the service area and fixed it. I also visited Commonwealth Honda, they were horrible, do not go there!! They do not like educated customers, so unless you want to take the lowest possible money for your trade and pay MSRP, don't waste your time! Autofair was playing games with prices, they magically seemed to change there offer everytime I called... and the price for the new vehicle kept going up and my trade value kept going down!! Peters Honda gave me a great price, or so I thought, on a 2010, which ended up being the same price I got the 2011 brand new truck from Rockingham. I was not told for several days, after negotiating, that the vehicles were demos with "5,000 miles on them". I was then told that I wiuld not be able to get the low financing since they were giving me "such a good deal" on the vehicle. After wasting my time driving to the dealership I arrive to find one vehicle parked at the dealership, I was told both of them would be there, but per the internet salesman named Luke, the other one was being driven by the owner and he just left... I was then told that the vehicle had more like 6500 miles on it, not to mention the loads of scratches on the rear bumper. I then asked what Luke could do on a new 2011 RTL on the lot, I was told "oh thats a 2011 we cannot dicount that". Needless to say I walked away and after my third time wasting my time there, never to return. Come to find out from Rockhngham Honda the real reason I could not get low financing is because in NH any vehicle with over 6,000 miles has to be sold as used! So don't go to peters either, they are obviouly very deceptive!! More

I'm very happy to finally buy a car from this dealership. They have serviced my previous cars for years but in the past they were not competitive on new car prices. Not anymore! The initial quote was prompt, They have serviced my previous cars for years but in the past they were not competitive on new car prices. Not anymore! The initial quote was prompt, competitive and we reached agreement quickly without ‘games’. Wow! I love their new approach and will continue to do business with them well into the future. More

A couple of weeks after our purchase of a new vehicle we received a welcoming letter by the owner Mr. Emmett Horgan. He also included his personal e-mail to contact him for anything. Now mind you I gave a g received a welcoming letter by the owner Mr. Emmett Horgan. He also included his personal e-mail to contact him for anything. Now mind you I gave a glowing review on this site for Rockingham Honda on our recent purchase and was the absolute best car buying experience I have ever had and I stick by that. However I contacted Mr. Horgan on his personal e-mail he provided to let him know of the great experience and to also tell him he earned my business back. I told him 10 years ago I did not have the best of experience there but was willing to give them another shot since my wife talked me into it. I also explained to him how wonderful the experience was and would not hesitate referring family and friends there. Well never got a response back. I wrote again to make sure he got the e-mail and again never wrote back. The moral here is I am not sure that his letter meant anything now and that it is just fluff. I would think my prior and current experience there would get some sort of reply. It should whether it is by him or someone else that answers his e-mails. It has been almost three weeks now and just very dissapointed on that. Don't send out those letters unless you truly mean what you say. I took the time to write you and would expect the same back. More