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Canton Ford

Canton, TX

Overview
Employees
Reviews
Vehicles
4.5
891 Reviews
The team at Canton Ford would like to welcome you to our dealership in Canton Texas, where we’re confident you’ll find the vehicle you’re looking for at a price you can afford. Come and check out our full selection of New Ford vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional team will help you get the best deal possible. When you’re looking for quality auto maintenance and repairs near Canton, you can always count on the professional technicians in our Ford service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own!
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17849 Interstate 20

Canton, TX

75103

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Showing 891 reviews

April 05, 2024

Charged me $149 and didn't fix anything. Only has 39,000 so everything should still be under warranty. More

by rossds52
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Alex Roberts
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Valet; Xavier
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April 03, 2024

In and out no issues friendly service My service advisor was on the ball charged service to my ford pass points. Took care of business. More

by Kensimpson35
Recommend Dealer
Yes
Employees Worked With
Alex
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April 02, 2024

They are very nice and helpful. C c c c c c. C c c. X x More

by BRAYSCOTT008
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Milczanowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 01, 2024

Very helpful. Met every need. Completed the service stipulated at purchase. Provided a loan vehicle. More

by codysoldman
Recommend Dealer
Yes
Employees Worked With
Jeff
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March 28, 2024

It was all good The front desk staff were pleasant and kept us informed through the whole process More

by Kbrown8102
Recommend Dealer
Yes
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March 27, 2024

Experiences have been good. I will recommend family & friends to Canton Ford for future purchases and/or services. More

by JJCude
Recommend Dealer
Yes
Employees Worked With
Jeff
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March 26, 2024

Everybody was pretty nice They treat me pretty good, they helped me to find the best option for me More

by mariasvf2021
Recommend Dealer
Yes
Employees Worked With
Travis Hickman, Travis Hickman
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March 25, 2024

With Daniel. ...one of the worst experiences I've ever had a dealership...nothing but lies consistently.What was gonna be a 4-5 day job took SEVEN (7) weeks!!!! Ev More

by tx1000dollarbill
Recommend Dealer
No
Employees Worked With
Alex Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Roberts
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Jul 03, 2024 -

tx1000dollarbill responded

After picking it up, I drove my car 875 miles approximately and the oil light came on. Took it back that day. While waiting on a loaner, I saw my car leave the servuce driveway, assuming it was a test drive. Later, I see my car coming back in ON A WRECKER. Upon inquiring, they couldn't tell me what happened. Several days later, I called and again, no one could tell me what had happened . They kept my car about 7-8 weeks again. FINALLY, as I'm picking it up for the second time, I inquire again of what the problem was and was told the motor had spun a bearing in the motor, locking it up. According to them, it was due to a BAD BUILD of the motor. I picked it up on a Monday...Wednesday evening, I noticed a very small amount of moisture on the ground underneath the car. I drove it a total of maybe a half of a mile, and parked it. The following day when I go to run an errand here in town, I noticed a much larger amount oil underneath it. I called Alex and made him aware of it. After that conversation, I decided it was probably best I find a different dealer, and did!!! Its being thoroughly checked to be repaired now...It appears they have some very incompetent service staff. This really needs to be investigated. I see why, according to the internet, Ford is very last on the J.D. Powers list for best service **NOTE** On January 29th, my initial contact about the recall, I expressed concern about my transmission going bad and relayed to Daniel I really needed my car back by the 1st of March because my extended warranty expired on March 5th. Their transmission mechanic rode with me and I showed him a few things it was doing. He said he'd check it out. Sometime later, when I inquired about it, I was told the transmission was fine. All my problems were being caused by the motor. According to my new dealer, my transmission is virtually gone... SOOOOO....to make me happy, I want a new motor and transmission, to be monetarily paid for all my grief. I have missed doctors' appointments, a trip I had planned, and other events. I am a 72 y/o disabled veteran and that the very least Ford Motor Company can do!!! I've been a "FORD" man all my life....

March 24, 2024

Friendly staff, found our problem and took care of it in a timely manner. Easy to work with. More

by dnsprock
Recommend Dealer
Yes
Employees Worked With
Alex Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Roberts
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March 23, 2024

Brandon Darby was great He was a excellent sales man and did everything he could to get my payment how I needed More

by brianna.troyer22
Recommend Dealer
Yes
Employees Worked With
Travis Hickman, Travis Hickman
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