Canton Ford

Always do what they say they will. Return my calls like they say they will. Entire staff is helpful and friendly. Dealership itself as a building is completely outdated compared to eve Return my calls like they say they will. Entire staff is helpful and friendly. Dealership itself as a building is completely outdated compared to every Ford dealership I've been to in DFW, and I've been to several. More

Buyer Beware: A Porsche Panamera Purchase Gone Wrong at Canton Ford, Texas Buying a 2017 Porsche Panamera turned into a disappointment thanks to Canton Ford in Texas and their deceitful sales representativ Canton Ford, Texas Buying a 2017 Porsche Panamera turned into a disappointment thanks to Canton Ford in Texas and their deceitful sales representative, Mr. John Bragg. What started as a remote purchase from the Netherlands, promised with a complete set of keys, ended in a blatant scam that left me €800/$900 out of pocket and feeling deeply dissatisfied. The Broken Promise: The car had one key only. John initially assured me a second key would be included upon purchase because. Trusting his word, I proceeded with the purchase. The Missing Key and a Shocking Revelation: Upon collecting the car in Belgium, my heart sank. The promised second key was absent. Contacting John Bragg, I received a picture as "proof" it was in the car before shipment. But a closer look exposed the glaring truth: the pictured key belonged to an older Porsche model, completely different from my Panamera. I do have proof from him sending the picture, however, Dealerrater doesn't allow for images to be uploaded. . Scam Confirmed: This wasn't just a missing key; it was a deliberate attempt to deceive. The picture served as a smokescreen, further solidifying my belief that I had been scammed by Canton Ford. Now, I face the hefty cost of €800/$900 for a replacement key, adding insult to injury. A Cautionary Tale: My experience is a warning to anyone considering a purchase from Canton Ford, especially remotely. Double-check everything, demand written confirmation, and never take their word at face value. Mr. Bragg's actions were unethical and unacceptable, reflecting poorly on the dealership's integrity. More

Excellent Not pushing timely manner Answering questions in a positive tone welcoming friendly down home in a positive tone welcoming friendly down home More

Alex proactively scheduled me and coordinated a loan car so I could be back in office and then stayed in close contact to completion for pick up. The service was top notch! so I could be back in office and then stayed in close contact to completion for pick up. The service was top notch! More

Courteous, professional, prices reasonable and timely. I'm a man of few words but it's all good. I'm a man of few words but it's all good. More

No problems Went very fast and very proficient Met my needs in full will recommend needs in full will recommend More

Super friendly as always! ! They got my in before my appointment and were super quick about how quick my oil change was completed! ! They got my in before my appointment and were super quick about how quick my oil change was completed! More

It was pleasant. I wasn't planning on buying a new car that day. Our sales rep was awesome, and the finance team was fantastic. I wasn't planning on buying a new car that day. Our sales rep was awesome, and the finance team was fantastic. More

Very good group Missed a recall while I was there but things happen. Over all good experience things happen. Over all good experience More

All of the guys in parts and service are excellent and knowledgeable. Wouldn't take my vehicle anywhere else! knowledgeable. Wouldn't take my vehicle anywhere else! More