Canton Ford

Very leased with the service and the cleanses of the service department and the staff. service department and the staff. More

It was great will be going back in the future great fast service was very happy service was very happy More

They were professional and friendly and easy to get everything done quickly. Will send my friends and family to them. I really love my truck. everything done quickly. Will send my friends and family to them. I really love my truck. More

Very pleased. Best experience of my life in the car end!! Best service, best sales, and everyone treated us like gold!! Gonna send everybody I know to Canton for a Best experience of my life in the car end!! Best service, best sales, and everyone treated us like gold!! Gonna send everybody I know to Canton for a ford!! More

Terrible financing experience. Was lied to about the extended warranty and trying to cancel it has been a nightmare. Had to take the truck in for service for a leak and the next da Was lied to about the extended warranty and trying to cancel it has been a nightmare. Had to take the truck in for service for a leak and the next day after I paid $500, I still had a leak. Will never do business here again and do not recommend. More

Weary about buying a car out of state and not seeing it in person, but I was impressed upon seeing it once it was delivered. Dealership and their folks did a good job. in person, but I was impressed upon seeing it once it was delivered. Dealership and their folks did a good job. More

always willing to help. Courteous, professional, honest, prompt . We've been doing business with them for many years. Courteous, professional, honest, prompt . We've been doing business with them for many years. More

Very helpful in working with us long distance! We purchased the SUV through text messages and phone conversations. We purchased the SUV through text messages and phone conversations. More

If you’re in the market for a vehicle, I would recommend you go anywhere BUT Canton Ford. I live in a neighboring state and found the vehicle I wanted at this dealership, so we completed the deal online you go anywhere BUT Canton Ford. I live in a neighboring state and found the vehicle I wanted at this dealership, so we completed the deal online on a Friday. They arranged delivery for a Sunday. Vehicle arrives at the wrong address and driven by someone who brought along their small children (who he said were hungry and needing to get back home ASAP). After insisting on 30 min for a test drive and inspection before the driver and his family departed, I discovered that the AC wasn’t working. He concurs. We both try to reach dealership. No one would reply to my messages or to the driver, so I took delivery contingent upon diagnosis and the needed repairs being made and sent a signed document to that effect back with my cashier’s check and paperwork. For the last seven days, I’ve been alternately ignored, gaslighted, disrespected, lied to and patronized by sales staff and management alike. Today, they apparently decided they’re not going to make any profit based on their expectation of the repair cost here, so they threw any pretense at customer service out the window and are sending a second driver to return my money and pick up their vehicle. Bottom line: You cannot trust them to honor their word or written agreements. I don’t know if my experience is based on the fact I’m a woman who knows enough to research purchases like this and enlist experts when necessary, or if this is endemic of their business model. Regardless, I would suggest you save yourself a lot of time and headache and just keep scrolling or driving past Canton Ford. More

Fantastic and very professional thank you for helping us I would come back again and again thank you from the Tull Family I would come back again and again thank you from the Tull Family More