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Canton Ford
Canton, TX
1,269 Reviews
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Showing 1,269 reviews
April 07, 2026
My experience with the dealership is great. I have excellent service and great personal connections with the service staff. They are always highly recommended. I have excellent service and great personal connections with the service staff. They are always highly recommended. More
by james_e.king
Verified CustomerEmployees Worked With
Alex Roberts, Alex Roberts
April 06, 2026
Would be better if I would have gotten points for the purchase of my new vehicle. And aren't you supposed to get points for maintenance. My points balance is still 0. My daughter bought a new truck less purchase of my new vehicle. And aren't you supposed to get points for maintenance. My points balance is still 0. My daughter bought a new truck less than a month before me and has not paid for an oil change just using her points. My daughter-in-law bought a new bronco sport just after I did and she got her Ford points. This Bronco Sport is my first ever brand new car and I got screwed. I will not recommend your sales team ever. Your sales manager even lied to me the day of my oil change and said he added the points and big surprise No Points. Your service department is good I just wish with an oil change they would check other fluids and clean the windshield. Talk about ruining my first and probably only time ever new car buying experience. More
by kinjas1
Employees Worked With
Alex Roberts, Alex Roberts
April 04, 2026
The staff was kind and communicative. They were happy to work around my schedule and even offered to give me a ride to and from the dealership when dropping off my truck. Jack was very ki They were happy to work around my schedule and even offered to give me a ride to and from the dealership when dropping off my truck. Jack was very kind and friendly on the drives. More
by GARRETTHENSON95
Employees Worked With
Garrett Cook, Garrett Cook
April 02, 2026
Got me in and out quickly. Great experience. Got my truck in and out quickly for service. Very reasonably priced. Great experience. Great experience. Got my truck in and out quickly for service. Very reasonably priced. Great experience. More
by joshgary41
Employees Worked With
Alex Roberts, Alex Roberts
March 29, 2026
Everyone very courteous and helpful with a few issues. Reset my tire gauges and ordered a paint pen and will finally get a long issued recall done. Would like a coupon for on going oil changes Reset my tire gauges and ordered a paint pen and will finally get a long issued recall done. Would like a coupon for on going oil changes More
by beckyhettinger62
Employees Worked With
Alex Roberts, Alex Roberts
March 28, 2026
Good service, on time and less than an hour oil change and tire rotation. They use my points and look up what I have to use. Really makes my service reasonable. and tire rotation. They use my points and look up what I have to use. Really makes my service reasonable. More
by kboftx63
Employees Worked With
Garrett Cook, Garrett Cook
March 27, 2026
I took my vehicle in for a factory recall issue. They couldn't perform the work. My car had been in an accident several months prior to this recall notice. The repair shop repaired the vehicle from They couldn't perform the work. My car had been in an accident several months prior to this recall notice. The repair shop repaired the vehicle from the accident, but replaced a certain nut with a standard nut instead of a "Ford" nut. I called the repair shop & they agreed to replace the nut with THE "Ford" nut. They just need a part #. I called Canton Ford, They refused to give me the part #. The repair shop called Canton Ford. They refused to give them the part # either. I need the recall repaired, but can't until I get a part #, which Canton Ford is refusing to provide. Canton Ford said they would replace the nut for $600 & then do the recall work. Ka-Ching, Ka-Ching! The repair shop will repair it for free because it was their mistake, However; not without a part # (which Canton Ford won't provide). I mean, man, it's a part # for a nut. This isn't some secret information that will destroy civilization if that # falls into the wrong hands like Russians or Chinese. Geez! This has put me in a troublesome position & I don't see a remedy. I suppose because they wouldn't provide a simple part #, They lost a customer. Me! Priorities man! More
by lenelliott
Employees Worked With
Alex Roberts
