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Cape Coral Chrysler Dodge Jeep Ram - Service Center

Cape Coral, FL

4.1
4,722 Reviews

4,722 Reviews of Cape Coral Chrysler Dodge Jeep Ram - Service Center

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September 26, 2024

Poor leadership and overall doesn't provide good customer service or quality in their work. More

by tmorton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Castori
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Torres
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Alfonso
Sep 27, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@capecoralcdjr.com or respond directly to this message with the requested information. We hope to hear back from you soon.

September 26, 2024

Sales person was pushing for a down-payment with a credit score of 800+and refused to have the car tinted. This was enough for me to find another dealership. I ended up getting the same car from carfax w More

by Shane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Castori
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rasiel Echeverria
1.0
This rating includes all reviews, with more weight given to recent reviews.
Obi Ortiz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Torres
1.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Millspaugh
1.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Snow
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Jopke, Alex Barroso, Taylor Schwinn
September 25, 2024

This was the first time since we have had the car that the service was above and beyond. It was nice to have such a bubbly agent who waited on us! When I picked up car it was ready to go with no waiting!! More

by jkats
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Millspaugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

September 25, 2024

I was able to schedule an appointment for my Jeep very quickly. I was offered transportation back home while my vehicle was being serviced and was offered a ride back to the dealership. They accomplishe More

by randbq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Jopke
Sep 26, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

September 25, 2024

Quick, no hassle. Jeep drives better than ever. Will return for any other issues that arise. More

by patton6780
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Jopke
Sep 26, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

September 25, 2024

Such an amazing dealership, has helped me out anytime I needed anything for my truck! 10/10 More

by Yanet Rodriguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Obi Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service department
Sep 25, 2024 -

Yanet Rodriguez responded

Any service you need done on your car or truck don’t hesitate to call them! They have amazing customer service and professionalism.

Sep 26, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

September 25, 2024

Rasiel was quite possibly the best most attentive service writer I have ever encountered. Especially considering we did not purchase our vehicle from Cape Coral dodge. We had an issue with our Jeep and had More

by adgeaddy315
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rasiel Echeverria
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 25, 2024

Excellent service and very knowledgeable! I will highly recommend this dealership to my friends and family. Couldn’t ask for more!! More

by catalinabossong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly Vinals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor Schwinn
Sep 26, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

September 25, 2024

disappointed with the service, parts that charge and are not exchanged, delay in sending information, I have a RAM truck and I don't take it to this dealership for maintenance More

by marcio
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Obi Ortiz
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 25, 2024

What took place not the dealers fault. ... they did a great job,not a problem More

by knnx1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Barroso
Sep 26, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

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