Cape Coral Chrysler Dodge Jeep Ram - Service Center

Rasiel Echeverria is a excellent Assistant Service Manager, He kept me informed on the status of my vehicle and when parts where ready to be installed!! When the vehicle was ready! I live in Michigan Manager, He kept me informed on the status of my vehicle and when parts where ready to be installed!! When the vehicle was ready! I live in Michigan and this dealer puts All the dealer around me to shame! Our service departments up here sucks!!If I ever have a issue with my vehicle in Cape Coral I will be back!!! More

Unprofessional, they kept my vehicle for 2 days and returned it without fixing the problem. My rear a/c will not cool. They told me that they added freon and to run it another 500/1000 miles to see if returned it without fixing the problem. My rear a/c will not cool. They told me that they added freon and to run it another 500/1000 miles to see if it starts to cool. So they expect me to just run my new, not even a year old vehicle up in miles just to see if it starts to cool. I have 3 kids ages 8-5, I am not going to have them sit back there with the air blowing at 80° when it's set to max a/c! We're in Florida and it tends to get very hot!! More

This SC had our Jeep for 59 days. 59 days. They knew what was wrong within a few days (engine replacement). We had the extended warranty but that took weeks (like 5 weeks) for veri 59 days. They knew what was wrong within a few days (engine replacement). We had the extended warranty but that took weeks (like 5 weeks) for verification that we properly maintained the vehicle (which we did) and the warranty adjuster to come out two or three times (why). We had to spend over $1600 for a rental car with them. The 59 days was out of our control and we feel we should have gotten a loaner vehicle not a rental. We feel this all took too long, the communication was in detail when we stopped in the dealership. Feel free to call us for more details. (the warranty was with Cape Coral) More

Brought my 2020 Ram 2500 in for a simple oil change and everything was taken care of while I waited everything was taken care of while I waited More

Waited about 15 minutes for someone to assist me in dropping off vehicle outside. Upon getting in my vehicle after it was serviced there was a plastic hair net left on passenger side floor and a part p dropping off vehicle outside. Upon getting in my vehicle after it was serviced there was a plastic hair net left on passenger side floor and a part piece that was not put back where it belonged. Finally, prices for service that was determined needed to be done were way too outrageous to allow to have vehicle serviced there. Definitely will not be back! More

Everyone is super nice but they called me to say parts were in but never checked inventory in person only based on it on paperwork so I wasted a half a day waiting for my car and service could not be serv were in but never checked inventory in person only based on it on paperwork so I wasted a half a day waiting for my car and service could not be serviced after 2 months of waiting on the parts that they had to order for me. More

Attentive, professional conduct by all employees in the dealership. Good service - kept me informed and waiting time was within normal parameters. dealership. Good service - kept me informed and waiting time was within normal parameters. More

Miscellaneous charge is a bunch of xxxxxxxx. Won't be returning because of it. Not right ripping off locals Won't be returning because of it. Not right ripping off locals More

I’ve had 2 really great experiences here for an oil change. No appt in the quick service lane (both weekends too) & they’ve had me out in an hour both times!!! I’m used to waiting hours at other locati change. No appt in the quick service lane (both weekends too) & they’ve had me out in an hour both times!!! I’m used to waiting hours at other locations so definitely go out of my way for this one! Thank you guys!!! More

Great service. .Quick to get in and done. Definitely a pleasant atmosphere to wait in. .Quick to get in and done. Definitely a pleasant atmosphere to wait in. More