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Cape Coral Chrysler Dodge Jeep Ram - Service Center

Cape Coral, FL

4.1
4,983 Reviews
Call Service Center (239) 500-0000

4,983 Reviews of Cape Coral Chrysler Dodge Jeep Ram - Service Center

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November 17, 2022

Service rep was not very personable when I was asked why I was there. It was all business. More

by jmontoya0916
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Reid
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 17, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

In order for our leaders to reach you to better your experience, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@capecoralcdjr.com. We hope to hear back from you soon.

November 17, 2022

Was told my vehicle would be done at a certain time I came in early appointment and was not done at time I was promised. More

by jgfields
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christopher Reid
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 17, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

In order for our leaders to reach you to better your experience, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@capecoralcdjr.com. We hope to hear back from you soon.

November 17, 2022

Air conditioner still not working correctly after being serviced three times for the same issue. More

by sismith1007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christopher Reid
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 17, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

In order for our leaders to reach you to better your experience, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@capecoralcdjr.com. We hope to hear back from you soon.

Nov 17, 2022 -

sismith1007 responded

Susan smith 863 673 3255 sismith1007@gmail.com

November 17, 2022

Picked my vehicle up from the service department and noticed it had a scratch. I relayed this to my service advisor Chris, who then provided my information to the manager Jim. Neither followed up with m More

by MCC0
Service Communication
Recommend Dealer
No
Employees Worked With
Chris, Jim
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Nov 17, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

In order for our leaders to reach you to better your experience, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@capecoralcdjr.com. We hope to hear back from you soon.

Nov 17, 2022 -

MCC0 responded

Gladly. Just emailed you directly.

November 17, 2022

Super good so kind and helpfull the people are super nice !! My family love go to the dealer More

by CLAUDIACASARIEGO89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 17, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

November 17, 2022

Services was good, ofcourse cost went up do to inflation. Arrived had car drop me if on Lyft ride thst was convenient More

by None
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Reid
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott
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November 17, 2022

Quick and easy! Greeted promptly upon arrival and the service only took about fifteen minutes. More

by gterhune
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 17, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

November 14, 2022

My front 12v charger was not working, and I need it to plug in my oxygen unit. I stopped in on my way past, and they were nice enough to fit me in. Thankfully it was only a fuse issue, but having it fixed More

by TRAB1813
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christine in customer service.
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Nov 15, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

November 14, 2022

Christopher in service is a rock star. He took care of our near antique Jeep like it was his own. He and the mechanic staff saved our jeep from the totaled pile due to hurricane Ian floodi More

by marhun2430
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

November 14, 2022

This was a great experienced service, was treated very well and had a comfortable wait time. More

by KERWINELIAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

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