Cape Coral Chrysler Dodge Jeep Ram - Service Center

I have had poor communication with my service representative. Does not call back I had to stop in to get an answer for my service. Then I asked sales for a price for buying my jeep out right and representative. Does not call back I had to stop in to get an answer for my service. Then I asked sales for a price for buying my jeep out right and did not get one you have hade my jeep for 6 months and counting no I’m not happy More

Felix Ramos handled all my problems in the most professional way I’ve ever seen. He took care of everything that was wrong with my car and even helped me with getting in touch with the service Dire professional way I’ve ever seen. He took care of everything that was wrong with my car and even helped me with getting in touch with the service Director about a refund for services. Great guy great job! More

Employees are very polite and helpful. The inventory is stocked well. Service Advisor is polite and helpful. The dealership is bright and clean. Pricing is in line with most other deale The inventory is stocked well. Service Advisor is polite and helpful. The dealership is bright and clean. Pricing is in line with most other dealerships of the same size. I've been very happy, from my purchase to Service.. More

Horrible customer service! They had my car for 12 weeks and after 18k in repairs paid out by insurance, it still was not right. They never kept me informed on the progress and They had my car for 12 weeks and after 18k in repairs paid out by insurance, it still was not right. They never kept me informed on the progress and nobody ever answers the phone in the service dept. My car is currently in another Dodge dealer getting the work done that Cape Coral neglected to do! They even forgot to reconnect some of my safety sensors within the car. These guys are not certified mechanics! Certified mechanics just don't neglect that stuff nor should they forget to reconnect the safety features!! Just plain lazy horrible work and terrible customer care and service!! More

It’s sad that you charge so much for your vehicles and then you have to charge $10 for the battery for the key. I’m very disappointed. They’ve been free all this time. then you have to charge $10 for the battery for the key. I’m very disappointed. They’ve been free all this time. More

Enjoined working with them and felt happy as I drove away Told then I would be back in four years Told then I would be back in four years More

Felix was great. Not happy with the 2024 Jeep Grand Cherokee I purchased from your dealership. Not happy with the 2024 Jeep Grand Cherokee I purchased from your dealership. More

Quick diagnosis, very polite staff. Helped me to get a loaner vehicle. Clean waiting area. Helped me to get a loaner vehicle. Clean waiting area. More

Taylor was very helpful and did a great job taking care of everything I needed of everything I needed More

Working with Lisa was great she was very kind and explained everything to my husband and myself. I had taken my car to a different dealership and even though I was under warranty they had my car for explained everything to my husband and myself. I had taken my car to a different dealership and even though I was under warranty they had my car for two days and then told me they could not repair it. Lisa took care of us in under 24 hours. More