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Capistrano Volkswagen - Service Center

San Juan Capistrano, CA

4.3
644 Reviews
Today: 8:00 AM - 5:00 PM Closed Now
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644 Reviews of Capistrano Volkswagen - Service Center

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August 07, 2019

VW Dealer They did more than I ask for! Great and Friendly Dealership! With out extra cost to me, check my car over, washed and clean the car. EdJ. More

by ED.DEJONG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Evans, McCurtis Kelley
Aug 19, 2019 -

Capistrano Volkswagen responded

Hi Ed, Thank you for the 5-star review! We are so happy to hear that our team took great care of you!

August 06, 2019

Always great, straightforward service Never had a bad experience, everyone is friendly, well informed, and professional. I feel completely at ease and fully trust on everyone’s expertise. More

by A_LAMBARRI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 06, 2019

Great service Fred is always nice and courteous. He is always willing to help. Fred also always informs you on what is going on with your vehicle. Thanks Fred More

by CHARLES.PRUETTIPUN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Evans
Aug 19, 2019 -

Capistrano Volkswagen responded

Hi Charles, Thank you for the kind words! We are so happy to hear that Fred took great care of you!

August 05, 2019

Top notch! I have leased my VW from this location and have received service there throughout my contract. I'm very pleased with the attention to detail in custom More

by CHRISLISALEDYARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Maris, Matthew Piha, McCurtis Kelley
August 05, 2019

In and Out Jeff Maris always takes care of our VW GTI service needs. My husband and I appreciate the video we get from our service technician that shows us exact More

by Amanda Zarate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Maris , Nory Navarro
August 05, 2019

10, 000 mile check The service at SJC Volkswagon is quick and smooth. I appreciate the videos that leave no room for confusion or misunderstandings. This puts customers More

by MB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Mack
August 04, 2019

Courtesy Again excellent service from Capo VW. I have been a customer for decades, buying and servicing several cars and passing along to family. We are happy More

by 280berry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2019

Thank you , Fred. He's the best. I appreciate the VW service team and the mechanics. Everyone is friendly. They call me an Uber or Lyft . More

by DAWN.GERNHARDT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Evans
August 02, 2019

Neededto replace a damaged tire As usual, Brad Johnson, my Service Advisor, was extremely professional and friendly. A pleasure to deal with him. Service was performed to my full sat More

by Naviguessor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2019

Excellent service by nice people I brought the car in after engine light came on. The problem was diagnosed and fixed the next morning. I picked up my fixed and washed car that day. More

by RONREDCAY
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brad Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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