Capistrano Volkswagen - Service Center
San Juan Capistrano, CA
644 Reviews of Capistrano Volkswagen - Service Center
VW Dealer They did more than I ask for! Great and Friendly Dealership! With out extra cost to me, check my car over, washed and clean the car. EdJ. They did more than I ask for! Great and Friendly Dealership! With out extra cost to me, check my car over, washed and clean the car. EdJ. More
Always great, straightforward service Never had a bad experience, everyone is friendly, well informed, and professional. I feel completely at ease and fully trust on everyone’s expertise. Never had a bad experience, everyone is friendly, well informed, and professional. I feel completely at ease and fully trust on everyone’s expertise. Brad Johnson and his colleagues are fantastic. More
Great service Fred is always nice and courteous. He is always willing to help. Fred also always informs you on what is going on with your vehicle. Thanks Fred Fred is always nice and courteous. He is always willing to help. Fred also always informs you on what is going on with your vehicle. Thanks Fred More
Top notch! I have leased my VW from this location and have received service there throughout my contract. I'm very pleased with the attention to detail in custom I have leased my VW from this location and have received service there throughout my contract. I'm very pleased with the attention to detail in customer service, timeliness, offer to rent a vehicle during my visits, and of course any updates. Their video assessment is a helpful tool I hadn't experienced any where else. The dealership owner, Miles, is a professional who is down-to-earth and we appreciate that as well! Capo VW all the way! More
In and Out Jeff Maris always takes care of our VW GTI service needs. My husband and I appreciate the video we get from our service technician that shows us exact Jeff Maris always takes care of our VW GTI service needs. My husband and I appreciate the video we get from our service technician that shows us exactly what is wrong with our car. It was another great experience... In and out! More
10, 000 mile check The service at SJC Volkswagon is quick and smooth. I appreciate the videos that leave no room for confusion or misunderstandings. This puts customers The service at SJC Volkswagon is quick and smooth. I appreciate the videos that leave no room for confusion or misunderstandings. This puts customers at ease. More
Courtesy Again excellent service from Capo VW. I have been a customer for decades, buying and servicing several cars and passing along to family. We are happy Again excellent service from Capo VW. I have been a customer for decades, buying and servicing several cars and passing along to family. We are happy. More
Thank you , Fred. He's the best. I appreciate the VW service team and the mechanics. Everyone is friendly. They call me an Uber or Lyft . , Fred. He's the best. I appreciate the VW service team and the mechanics. Everyone is friendly. They call me an Uber or Lyft . More
Neededto replace a damaged tire As usual, Brad Johnson, my Service Advisor, was extremely professional and friendly. A pleasure to deal with him. Service was performed to my full sat As usual, Brad Johnson, my Service Advisor, was extremely professional and friendly. A pleasure to deal with him. Service was performed to my full satisfaction. A nice touch is the video of the work performed on my Passat and a recommendation to replace the battery in the near future. More
Excellent service by nice people I brought the car in after engine light came on. The problem was diagnosed and fixed the next morning. I picked up my fixed and washed car that day. I brought the car in after engine light came on. The problem was diagnosed and fixed the next morning. I picked up my fixed and washed car that day. More