Capistrano Volkswagen - Service Center

Easy and very helpful Fred and the service team did a phenomenal job. They provided timely status updates and explained everything in a very understandable manner. It was Fred and the service team did a phenomenal job. They provided timely status updates and explained everything in a very understandable manner. It was a very good experience. More

Capo VW, the absolute best!!! From walking in to the service department, until picking up my Passat; the customer service at Capo VW is by far the best in Orange County. If you are From walking in to the service department, until picking up my Passat; the customer service at Capo VW is by far the best in Orange County. If you are in the market for a new or used car; you owe it to yourself to stop by Capo VW and see why those of us who buy from Capo VW keep coming back!!! More

Fred Evans in the Service Department was fantastic! Fred Evans in the Service Department was wonderful! He dealt with our warranty service plan company to determine if the work was covered. He made sure Fred Evans in the Service Department was wonderful! He dealt with our warranty service plan company to determine if the work was covered. He made sure we were taken care of! Thank you again, Fred! More

Capo VW Great place. My wife and I have VW both bought at Capo. and we drive to service them all the way from HB! Recommend to everyone Great place. My wife and I have VW both bought at Capo. and we drive to service them all the way from HB! Recommend to everyone More

Excellent service Excellent service. I was able to drop off my car within a day. It took less than a day for my car to get fixed. I received a clean car. It was ready Excellent service. I was able to drop off my car within a day. It took less than a day for my car to get fixed. I received a clean car. It was ready for pick up when I arrived. More

Major service Jeff, my service advisor, is honest, efficient, and reliable. My service technician was thorough and helpful. I would recommend San Juan Capistrano fo Jeff, my service advisor, is honest, efficient, and reliable. My service technician was thorough and helpful. I would recommend San Juan Capistrano for all servicing needs as well as a dealership in which to buy a new car. The sales people, Buddy in particular, are easy to deal with. More

The best dealership experience ever Arlen at the service department displayed excellent customer service. He changed my remote battery without requesting (it was low and I had forgotten Arlen at the service department displayed excellent customer service. He changed my remote battery without requesting (it was low and I had forgotten to mention). He also had an unfortunate dent I recently had rubbed out and recommended a body shop. Arranging an Uber to and from my office was pleasantly seamless. More

Fred is AWESOME! I have serviced all three of my VW Jetta's at this dealership because I trust Fred's honesty, exeprience, and efficiancy. I always leave feeling like I have serviced all three of my VW Jetta's at this dealership because I trust Fred's honesty, exeprience, and efficiancy. I always leave feeling like my car is totally taken care of right and that kind of piece of mind is hard to find. More

Great & efficient! As always, my experience getting my car serviced at Capo VW was great and efficient. I particularly appreciate the notifications and videos that are s As always, my experience getting my car serviced at Capo VW was great and efficient. I particularly appreciate the notifications and videos that are sent throughout the process - so interesting to see and it helps to understand exactly what is being done to the car. More

50k Service Great attention to detail, prompt and excellent service. I've brought my last 2 cars for service at Capistrano VW because they make it easy and conve Great attention to detail, prompt and excellent service. I've brought my last 2 cars for service at Capistrano VW because they make it easy and convenient. Fred always goes above and beyond the call of duty trying to meet my needs when leaving my car for service Thank you! More