Capital CDJR of Indian Trail

Kim was very helpful and kind. She lead me through the process and explained what needed to be done to buy out my lease. process and explained what needed to be done to buy out my lease. More

Capital CDJR met my expectations. Zach has been the best salesman I’ve come into contact with over my 14 years of driving. Fast, polite, to the point, and answered all of my questions. Finance was a breeze salesman I’ve come into contact with over my 14 years of driving. Fast, polite, to the point, and answered all of my questions. Finance was a breeze with Charles. They also gave me a great deal on my trade. Highly recommend this dealerships for all your CDJR needs! More

All I can say is these guys were great! I was in the market for a new 2022 Ram 3500 and they had one coming in. Will the salesman made sure that I was able to secure delivery upon arrival and kept me up market for a new 2022 Ram 3500 and they had one coming in. Will the salesman made sure that I was able to secure delivery upon arrival and kept me updated on transit information. Once the truck arrived, they got me in and out very quickly as I drove almost 4 hours to get it. More

Everything went as expected. Found a great deal. They worked to get it done. The tank of gas was an extra nice touch. worked to get it done. The tank of gas was an extra nice touch. More

Wish I could leave a zero star rating. Failed to repair several defects required for state safety inspection. Would have been so simple to do it correctly, yet they chose to cut corners instead. Fail. several defects required for state safety inspection. Would have been so simple to do it correctly, yet they chose to cut corners instead. Fail. More

Capital Jeep of Indian Trail was top notch. Easiest sale of vehicle ever. They gave me an outstanding and fair trade in value for my car. Cameron handled everything on line. Brandon and the mangers were cor of vehicle ever. They gave me an outstanding and fair trade in value for my car. Cameron handled everything on line. Brandon and the mangers were cordial, expedient and professional. I would highly recommend. No pressure, no hassle and they got the sale along with a loyal customer. Thank you! More

Big dealer name, treats customers like fly-by-night dealer. I purchased a Wrangler for my daughter, pre-owned. Did my best to look it over as I have past automotive experience. Did the best I could wit dealer. I purchased a Wrangler for my daughter, pre-owned. Did my best to look it over as I have past automotive experience. Did the best I could without a shop and a lift. I pointed items out that needed to be attended to those items were told to me would be "looked at" and that where their scam comes in. They have zero intent of actually correcting the issues especially after getting your money. I did not once ask for $1 off and even financed through this dealership which they also make money off of. I have excellent credit and was understanding about minor items being that it was a pre-owned vehicle. This vehicle was for my daughter's first car and I made the salesman aware of this. Well after squeeks driving home, the tire pressure monitoring system not even present on the vehicle and the safety belt not working on the passenger side, I went in and spoke with Keith Starnes. Boy what an entitled guy her is. He practically looked me in the eyes and said " I do not care about your daughters safety or well being, you bought a used vehicle. " The repairs I was requesting dealer cost couldn't be more than $200-$300 max. And since I paid FULL price we all know they have plenty of margin in their to repair needed items. Well they could care less. This is the worst customer service I have even had while purchasing a new or used vehicle in my entire life. I will make sure to share this story with every single person I come in contact with as well as on every social media platform I frequent. Keith Starnes, Andrew Bell and the know nothing salesman Preston should spend some time learning about customer service and relations rather than their turn and burn mentality of "we got your money" onto the next scam. I will pay out of pocket to another dealer to fix all the items so my daughter can drive safely to school. More

Horrible service. This place just overall sucks. I don’t know how they’re in business know how they’re in business More

They profiled me and made me feel not important I had cash in hand and the treated me like I was xxxx buyer beware cash in hand and the treated me like I was xxxx buyer beware More

I would recommend Capital if your looking for a Friendly no hassle sales team. Tyler was great to work with and I didn’t feel like They were trying to milk me for every dollar as I have with other dealershi no hassle sales team. Tyler was great to work with and I didn’t feel like They were trying to milk me for every dollar as I have with other dealerships. More