Capital CDJR of Indian Trail

Very new unexperienced salesman could use help with an experience salesman to learn vehicles But finance department was very helpful though I had to order the truck because nothing was available experience salesman to learn vehicles But finance department was very helpful though I had to order the truck because nothing was available More

Buying a new truck during this time was crazy. Trucks were being sold before you could get a deal done and pricing was off the chart with some dealers trying to add $5-6000 over MSRP. Daniel and Andy wer were being sold before you could get a deal done and pricing was off the chart with some dealers trying to add $5-6000 over MSRP. Daniel and Andy were great to work with. They answered several rounds of questions in minutes, and we had a price deal worked out in under an hour before stepping foot into the dealership. The pick up and finance part was smooth. I've bought over 20 new vehicles in my life and this is either #1 or #2 best I have ever had--and that says a lot. Definitely a high recommendation--call Daniel Phannareth. More

Definitely my best car buying experience. I would highly recommend. Kim Erickson is the best. recommend. Kim Erickson is the best. More

Matt our salesman was wonderful to work with. We actually came in to service our grand Cherokee. Todd made the transaction very easy. We love the car. Only complaint is that our trade in had a full tank of g came in to service our grand Cherokee. Todd made the transaction very easy. We love the car. Only complaint is that our trade in had a full tank of gas and the new car did not. Not cool More

I really appreciated our experience! Kim Erickson went over and beyond to help us get a vehicle in our price range that met all of our needs. Most definitely recommend. over and beyond to help us get a vehicle in our price range that met all of our needs. Most definitely recommend. More

From start to finish, our entire experience was awesome. Our sales agent, Brandon Lowe was great, not pushy at all. Super easy going and a pleasure to work with. The managers and the finance department all Our sales agent, Brandon Lowe was great, not pushy at all. Super easy going and a pleasure to work with. The managers and the finance department all helped in making this a smooth process. I would highly recommend this dealership to anyone. More

Best car buying experience in my 60 years! J Scott was very nice, helpful and didn’t pressure me at all. My daughter came to buy a car and I was so impressed with Jeep that I bought one too! Thanks CCR, very nice, helpful and didn’t pressure me at all. My daughter came to buy a car and I was so impressed with Jeep that I bought one too! Thanks CCR, I’ll definitely return and recommend to all my family. More

The team over at Capital CDJR is first class! From the initial introduction to the test drive and beyond, I was very pleased. If you're looking for a new Jeep, go visit J. Scott and the team at Capital, initial introduction to the test drive and beyond, I was very pleased. If you're looking for a new Jeep, go visit J. Scott and the team at Capital, you won't be disappointed! More

No pressure car buying at its finest. Grey team and extremely happy with our purchase. Thanks for the great customer service. This service is what creates Lifetime Customers extremely happy with our purchase. Thanks for the great customer service. This service is what creates Lifetime Customers More

I traveled from NY to purchase a car at this dealership. I was not very happy with the way I was treated. The car was dirty inside for starters and had a rip in the console which I sent pictures to the sale I was not very happy with the way I was treated. The car was dirty inside for starters and had a rip in the console which I sent pictures to the salesman who told me to bring the car back in so they can look at it. I didn’t have time since I traveled from out of state. The issue is still not resolved I was told it would be covered under warranty by the salesman and then the sales manager told me he wasn’t sure it would be covered. A brand new car I paid over 40k for and it might not be covered ??? Then I find out the vin on my paperwork was for another car that I didn’t purchase and I am the one doing all the work to get this issue resolved. I have called and followed up on several occasions myself to be told that they are waiting for a call from Cap One on how to handle the vin issue since all the paperwork was filed with the wrong vin. I called Cap One myself and spoke directly to someone in the title department to see what needed to be done. They ended up sending an amended form to the dealership that I had to sign and pay to fax back because of their error taking more time out of my day to deal with this nonsense. Still waiting for my plates and registration over a month later. And I haven’t heard back from Wayne the sales manager on the rip in the console to make sure it’s covered under warranty. I will never buy another car at this dealership. I can’t wait to get that corporate survey! Maybe they won’t have me complete one since I’m going to state the Facts! More