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Capital CDJR of Indian Trail
Monroe, NC
409 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 409 reviews
May 27, 2023
They are rip off's seen jeep online 23,995 i thought vip protection is included in all prices their web site says so..they added one year key protection 199 and paint- interior protection 699 isnt that the protection is included in all prices their web site says so..they added one year key protection 199 and paint- interior protection 699 isnt that the vip protection? Finance guy sign here here there and there initial here there here didnt ask if i want theft protection 699 or another 5 year key protection 2,100 he just added it on he did ask if i was gap i said no it was not added in..i put 6,000 down want to finance 20,195..sign papers though i was financing 20,195 was not shown price..got e mail from finance company thank for you business we look forward to workin with you on you loan 22,995.. i was like what the heck..no no no 20,195 it was supposed to be..beware they are rip off artest....they are not out to help you..they are to rob you..i got a notice from a company you loan was denied asking loan is to much..same paper same company we Can offer you 25,995 ..so what they do is run your loan see how high they can get and work up the papers to meet that loan and not show prices just sign sign sign....people dont be me read look over papers..i let the excitement of a new vehicle get to me and wasnt thinking..i seen things before about buying cars and use caution..but when your buying it slips the mind.. finance guy had my sign papers twice he had paper on top a paper and said sign here there and so on i didnt see any paper after that..he put it all on a usb memory stick and hand it over More
by crashtestdummy76
Employees Worked With
Chris Brown
May 23, 2023
just now NEW We bought a used truck from this dealership and was very satisfied with the service we received from all staff members. I contacted the dealership online, a salesman contacted me, an dealership and was very satisfied with the service we received from all staff members. I contacted the dealership online, a salesman contacted me, and had the truck ready (up front) for us to see and drive. Thank you guys. More
by Gary
Employees Worked With
Will
May 15, 2023
Matt Freking is a great salesperson & made my out of state purchase seamless and by far the easiest purchase i’ve ever made. 10/10 recommend purchasing with Matt & CDJR! state purchase seamless and by far the easiest purchase i’ve ever made. 10/10 recommend purchasing with Matt & CDJR! More
by Vmejia10
Employees Worked With
Matt Freking
April 30, 2023
Great experience have bought two trucks from them and each time it’s a positive experience. Even in todays market I was given a great overage on my trade and a good deal on my lifted truck! each time it’s a positive experience. Even in todays market I was given a great overage on my trade and a good deal on my lifted truck! More
by JN
Employees Worked With
Chris Brown
March 26, 2023
Great customer service through out the whole process. From the salesman walking out to finishing the deal with the finance department. Very satisfied with my experience!! I live 650 miles away and we mad From the salesman walking out to finishing the deal with the finance department. Very satisfied with my experience!! I live 650 miles away and we made a deal and they’re delivering my new vehicle to me and picking up my trade. Couldn’t ask for better service. Thank you guys More
by lamarscott12477
Employees Worked With
Randy Barber, Chris Brown
March 19, 2023
This is my second purchase from Capital. Their entire staff is very friendly, knowledgeable and helpful throughout the entire process! Highly recommend! Their entire staff is very friendly, knowledgeable and helpful throughout the entire process! Highly recommend! More
by Amanda
Employees Worked With
Will and Keith
