Capital Cadillac
Smyrna, GA
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The process of purchasing a car with both Thom and Capital Cadillac was very positive. Even though there was a computer issue affecting the purchase of our new car, we were continually being updated o Capital Cadillac was very positive. Even though there was a computer issue affecting the purchase of our new car, we were continually being updated on the progress of the issue. More
I would like to take this opportunity to acknowledge an employee of your establishment whom I believe deserves additional recognition as a Sales Agent, for Customer Service above and beyond normal expectat employee of your establishment whom I believe deserves additional recognition as a Sales Agent, for Customer Service above and beyond normal expectations. Mr. Thom Holmes is an employee you should be proud to have as a part of your staff and representing the Company. You should be proud to have this employee representing your company and serving the public. More
Thom and the rest of the staff were patient and helpful. Thom listened to our needs and got us everything we wanted. I got my dream car because he was knowledgeable and professional. Thom listened to our needs and got us everything we wanted. I got my dream car because he was knowledgeable and professional. More
Thom was very knowledgeable and thorough and it was a seamless transaction. He kept me updated throughout the entire process, from my initial online inquiry until the keys were in my hand. seamless transaction. He kept me updated throughout the entire process, from my initial online inquiry until the keys were in my hand. More
Dear Thom , I hope this letter finds you in good spirits. I am writing to express my gratitude for outstanding customer service at Capital Cadillac. Although I did not get the vehicle I initially sort, my in I am writing to express my gratitude for outstanding customer service at Capital Cadillac. Although I did not get the vehicle I initially sort, my interaction with Julius Murray your sales person has left a lasting positive impression on me. Your good customer service won me over. Thank you More
I received excellent service in the service dept. Not sure of the gentleman's name but he was professional, friendly and helpful. I've experienced some rude and offensive behavior at other dealer's s Not sure of the gentleman's name but he was professional, friendly and helpful. I've experienced some rude and offensive behavior at other dealer's service departments (unhinged employees are out there) but this one was truly outstanding. I don't usually write reviews but had to make this known. Keep up the good work. More
Julius has sold me 5 Escalades as of now. Great professional gentleman to deal with. Never presses me to do anything but always accommodating. I wouldn’t dream of going anywhere else or deali Great professional gentleman to deal with. Never presses me to do anything but always accommodating. I wouldn’t dream of going anywhere else or dealing with anyone else. More


