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Chrysler Dodge Jeep Ram of Indian Trail - Service Center

Monroe, NC

4.0
33 Lifetime Reviews Review Dealership

33 Reviews of Chrysler Dodge Jeep Ram of Indian Trail - Service Center

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October 15, 2020

"Very poor service dept from service manager and all the..."

- Cmlambspd

Very poor service dept from service manager and all the advisors , just poor service as a whole . Do not answer phones or follow up with customers .

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Recommend Dealer
No
Employees Worked With
Whole service dept
February 06, 2020

"Be aware! Mark tires before going to service dept. for..."

- Ginger Steele

Be aware! Mark tires before going to service dept. for tire rotation. Proof..... Paid and was told tires were rotated. Took advantage of me. Bad business.

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Recommend Dealer
No
Employees Worked With
Capital Dodge Jeep Indian Trail
February 03, 2020

"I was very impressed with the service I received. My..."

- miannacone

I was very impressed with the service I received. My advisor Scott was great and found that I had already bought a prepaid oil change plan. I had forgotten.

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Recommend Dealer
Yes
Employees Worked With
Thomas S Jones
February 01, 2020

"Nice Service "

- Toy..TRKman

I was pleased with my service and also satisfied with the explanation of the issue with our Dodge Challenger.Jeremy was very pleasant to work with.Thanks.

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Recommend Dealer
Yes
Employees Worked With
Jeremy
January 21, 2020

"Service"

- JBD

The service associate, Jane Hamilton, was excellent. She was on top of everything and answered all my questions. She kept me informed of the progress.

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Recommend Dealer
Yes
Employees Worked With
Jane Hamilton
January 19, 2020

"Oil change and tire rotation too expensive. Wait time was..."

- Slj

Oil change and tire rotation too expensive. Wait time was good. Service desk was a good experience. Clean bathrooms. Clean waiting area.Free drink and snacks while waiting would be nice like Ford dealership near you!!

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Recommend Dealer
Yes
Employees Worked With
Happy New Year
January 04, 2020

"Treated well"

- rswartenberg

treated very well from all the service staff and will return there if I need to. Also sale department was very nice when we bought new car in February.

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Recommend Dealer
Yes
Employees Worked With
Jose Mena
December 30, 2019

"Impressed"

- gdennis

I was immediately waited on upon my arrival. I was explained all that was to be done. my Ram was ready within the time that they said it would and it was WASHED!!! Great service.

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Recommend Dealer
Yes
Employees Worked With
Jane and Jeremy
October 26, 2019

"Good service and friendly service."

- Gnat

Good timely service with very friendly adviser. Jose did a good job for us. We have had bad experiences here when it was under different management. Only thing missed was balancing air pressure in tires.

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Recommend Dealer
Yes
Employees Worked With
Jose
October 25, 2019

"Great place for purchasing and servicing a new vehicle"

- RodneyN

Great place for purchasing a new vehicle and excellent service on top of it all when you need it serviced! Excellent all the way around!

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Recommend Dealer
Yes
Employees Worked With
Gina
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