Capital City Honda

I was in the market to replace my 2015 Honda Accord with a new Honda CR-V Hybrid model. I first visited my go-to Auburn Honda dealership, where I have purchased and serviced Honda vehicles for years. Unfort a new Honda CR-V Hybrid model. I first visited my go-to Auburn Honda dealership, where I have purchased and serviced Honda vehicles for years. Unfortunately, due to mandatory add-on requirements by the dealership manager, which I refused to accept, they could not offer me a deal on the spot. So, I restarted my search using Honda's official website and received several quotes from dealers in the Greater Sacramento area. I visited Capital City Honda off I-80 and had an excellent experience with salesperson Mung Nguyen (mnguyen@capcityhonda.com). He is the most customer-focused salesperson I have interacted with over 20 years of buying vehicles. Mung is a true gentleman who cares deeply about his clients. For example, he ensured I got my expected $10,000 trade-in value for my current vehicle and secured the new CR-V I wanted within two days. His honest and thoughtful approach made the car-buying process effortless. Mung's fantastic service reminds me that a human touch still adds value, even in today's digital world. I also want to highlight Mung's manager, Jose, who ensured they honored the original offer and ensured I walked away satisfied after only a few hours at the dealership. Jose is an impressive leader who empowers his team to keep customers happy. I wholeheartedly recommend requesting Mung for your next Honda purchase in Sacramento. His exceptional service is worth the drive. Dealerships like Capital City Honda, prioritizing customer satisfaction, deserve advocacy in this era of online reviews. I hope you find this genuine review helpful. More

Very unorganized, I had made a deal with one salesman and said I would come back that same day with my wife, when I came back only 3 hrs later, all the numbers were different and had to renegotiate the whole said I would come back that same day with my wife, when I came back only 3 hrs later, all the numbers were different and had to renegotiate the whole deal. And still feel like I got ripped off in the end. More

Everyone was friendly and helpful. Felix fully explained the HR-V features. Roy was comfortable to work with to finalize our deal. Felix fully explained the HR-V features. Roy was comfortable to work with to finalize our deal. More

Great customer service and very helpful and friendly staff! They will treat you like you are family! staff! They will treat you like you are family! More

The price was the lowest by far without wasting a lot of time. Salesman was great. Very positive experience. time. Salesman was great. Very positive experience. More

The staff was extremely helpful and informative. They made the car buying experience enjoyable and stress free. They made the car buying experience enjoyable and stress free. More

Excellent service with incredible deals. All of the personnel were professional and helped me and my wife get the exact kind of car we were looking for! Thank you. All of the personnel were professional and helped me and my wife get the exact kind of car we were looking for! Thank you. More

We found the car we wanted online and Rachel reached out to us from Capital City Honda. We worked out our price and terms. They were responsive and quick to help, to us from Capital City Honda. We worked out our price and terms. They were responsive and quick to help, More

Professional leadership, made every effort to make it an easy transaction over the phone since I was already approved through SchoolsFirst Credit Union, straight to the point, great communicator, superb att easy transaction over the phone since I was already approved through SchoolsFirst Credit Union, straight to the point, great communicator, superb attitude, I am very pleased with Devin Smith-Gen. Mgr., initiated an offer that I could not resist. Initially, I was working out a deal with 3 other Honda dealership before I contacted Capital City Honda. Which I am glad I did... We drove an hour just to seal the deal. Friendly atmosphere, clean and organized showroom, staff were very helpful. I highly recommend this dealership. Would definitely purchase vehicle again at Capital City Honda. 12/22/2023 Thank you Devin, Diego, Jose, and Roy More

Great friendly staff with world class customer service. Buying our car was quick and easy. Buying our car was quick and easy. More