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Capital City Honda

Sacramento, CA

Overview
Reviews
Vehicles
4.7
691 Reviews
The team at Capital City Honda would like to welcome you to our dealership in Sacramento, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Honda vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
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3630 Fulton Ave

Sacramento, CA

95821

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Showing 691 reviews

October 30, 2023

All the staff were exceptionally helpful especially sales representative Alex Uribe. I appreciated the patience in assisting me in understanding the functions of my new vehicle. More

by blazer
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alex Uribe
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Nov 02, 2023 -

Capital City Honda responded

It's wonderful to hear that all the staff, particularly sales representative Alex, were exceptionally helpful. Your positive feedback is much appreciated!

October 25, 2023

Salesman was good, knew what I wanted and he showed me the CRV and that what I looking for and now parked in from of my house. More

by CRV 2024
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rafa
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Nov 02, 2023 -

Capital City Honda responded

It's great to hear that your salesman knew what you were looking for and showed you the CRV that met your requirements. Now, you have the vehicle you wanted parked in front of your house, which is a fantastic outcome. Your positive feedback is much appreciated! Enjoy your new CRV!

October 25, 2023

Have purchased a lot of cars over my 75 years. I have to say Capital City Honda is by far the best experience thus far. From the initial email contact, to on line application to the closing, ev More

by Dserbu
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mung Nguyen, Rachel Stark Roy Prasad
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Nov 04, 2023 -

Capital City Honda responded

It's wonderful to hear that your experience with Capital City Honda has been the best one yet when purchasing cars over the years. A smooth, honest, and professional process from start to finish, including assistance with accessories, sets a high standard for customer satisfaction. Thank you for sharing your positive feedback. Enjoy your new vehicle, and here's to many more great years of driving!

October 24, 2023

Efficient, got the job done. Provided transportation back and forth to home while mechanics worked on vehicle. More

by Chrisgstlouis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
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Nov 01, 2023 -

Capital City Honda responded

It's great to hear that Capital City Honda provided efficient service and transportation back and forth to your home while we worked on your vehicle. Such customer-centric services can significantly enhance the overall experience. Your feedback is valued!

October 24, 2023

Scott was very helpful and got me in and out in no time. I was there for an oil change and transmission fluid change. I will definitely be back. More

by Nguyen Nguyen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
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Nov 02, 2023 -

Capital City Honda responded

It's great to hear that Scott was very helpful and provided you with a quick and efficient service experience during your oil change and transmission fluid change. Your intention to return to Capital City Honda is a testament to the positive experience you had. Your positive feedback is much appreciated!

October 23, 2023

Today I took my car in for a tune-up and Mike provided A1 service. More

by bruce.bohan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike McKnight
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Oct 25, 2023 -

Capital City Honda responded

It's fantastic to hear that you had a great experience and that Mike provided A1 assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 22, 2023

I took my car in for service. I have an appointment. When I arrived there, I waited for almost an hour for someone to check me in and then waited for another 3 hours to do an oil More

by Calvin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
NA
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Oct 24, 2023 -

Capital City Honda responded

This is not our intention at all. Being checked in within 5 minutes of arrival for your appointment is the norm and what we expect to deliver and an oil change should take no longer than 60-90 minutes. We are reviewing your visit with the team members involved so we can figure out how this happened and prevent it from happening again. Thank you for the feedback. Devin Smith, General Manager

October 21, 2023

They are friendly, and they were very informative. They were willing to answer questions and encouraged me to test drive the vehicle. More

by Sergio
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bailey
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Oct 21, 2023 -

Sergio responded

Verified

Oct 23, 2023 -

Capital City Honda responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

October 21, 2023

Service appt at 9:30am, but didn’t even look at until 11. Why even bother having appointments? Came to get my car after deciding not to do the service offered and then it took over an 90 minutes of waiting t More

by JK
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chynah Perry
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Oct 24, 2023 -

Capital City Honda responded

Very sorry for the unacceptable wait time, not our intention at all. We are reviewing the details of your visit with our team so we can learn from it and prevent that type of experience from happening again. Devin Smith, General Manager

October 20, 2023

Staff and management were fabulous! ! Alyssa, the shift supervisor Mike and the Service Manager Mike were fabulous More

by Gina M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa, Mike and Mike F.
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Oct 24, 2023 -

Capital City Honda responded

It's fantastic to hear that the staff and management, including Alyssa, shift supervisor Mike, and Service Manager Mike, were fabulous during your experience. Having a supportive and capable team can make all the difference in your visit to the service center. We appreciate your business. We look forward to assisting you in the future.

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