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Capital City Honda

Sacramento, CA

4.6
527 Reviews
Call Dealership (916) 514-4085

3630 Fulton Ave

Sacramento, CA

95821

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527 Reviews of Capital City Honda

July 18, 2023

Customer service was excellent. Our sales rep, Evan, was engaged with us from the beginning to the end of the cycle. Despite ups and downs that was out of both parties control, Capi More

by Raskin
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Evan, Jaime, Karla
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Aug 14, 2023 -

Capital City Honda responded

Raskin, we are pleased to hear you had a great sales experience with Evan and our sales team! CONGRATULATIONS on your new Honda! We appreciate your business as well as your Five Star review! It was our pleasure and we look forward to assisting you again.

July 18, 2023

Phan Vue was my advisor and he did a great job working with me. This place has great service. More

by vuechue86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phan vue
Report | Print
Jul 21, 2023 -

Capital City Honda responded

Thank you for your kind words for Phan, we appreciate it!

July 16, 2023

They over book their appointments, but the staff was friendly and helpful. I found out at 5 pm when I called the part needed they didn't have. I spoke to rep at 11 am. They kept car overnight. Not good More

by tmccartey916
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tabitha
Report | Print
July 16, 2023

They were very busy when I went in but Amanda did a great gob getting me checked in and on my way. More

by Irwin.weller01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda
Report | Print
Jul 19, 2023 -

Capital City Honda responded

Thank you for your kind words for our staff, we appreciate it!

July 14, 2023

some. days if they get busy it could little confuse, comunications longer wait for cars to get fix. More

by vng298
Service Communication
Recommend Dealer
Yes
Employees Worked With
i dont know
Report | Print
July 13, 2023

The sales reps at Capital City Honda were helpful and responsive without pressuring. We felt comfortable with the process. We were given a fair price for the car we wanted. More

by CatherineZanzi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris (don’t remember his last name), Chad Lopez, Roy Prasad
Report | Print
Jul 19, 2023 -

Capital City Honda responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

July 12, 2023

Good customer service, love the smiles. Explain with details the service to my car. Wash my car!!! More

by leonormedina44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phan Vue
Report | Print
Aug 01, 2023 -

Capital City Honda responded

Thank you for your kind words and this wonderful review!

July 11, 2023

They treated me excellent all the attention everyone was very kind everyone they all offered us water and they were very fast in the paperwork More

by Jose
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian felix
Report | Print
Aug 09, 2023 -

Capital City Honda responded

Thank you for the Five Star review and for choosing Capital City Honda. We were pleased to hear that we could provide you with an excellent service experience and to know our service staff were able to meet your expectations. We appreciate your business and look forward to the pleasure of serving you again.

July 11, 2023

We always have a positive experience at Capital City Honda! We have been there about 3 times for service and in and out the same day. The technicians are always friendly and very informative. Wouldn’t g More

by Happy Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Salazar
Report | Print
Aug 09, 2023 -

Capital City Honda responded

Thank you for choosing Capital City Honda! It's our pleasure to take care of your automotive needs. We also want to say thank you for acknowledging the technicians and their dedication to providing you with an excellent service experience. We appreciate your business and the Five-Star review!

July 11, 2023

Worst service experience ever 5 1/2 hours for a oil charge and new tires More

by auntie.m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alysa
Report | Print
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