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Capital City Honda

Sacramento, CA

4.6
530 Reviews

3630 Fulton Ave

Sacramento, CA

95821

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530 Reviews of Capital City Honda

June 02, 2023

Purchased my 2023 Honda pilot From capitol city Honda easy going great team ask for Felix hook you up More

by adcrookz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chirstian felix
Jun 02, 2023 -

adcrookz responded

Great job

Jun 02, 2023 -

Capital City Honda responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

June 01, 2023

Alysa was very helpful today. She communicated well and on time, and even comped a replacement turn bulb. More

by btg3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alysa
Jun 05, 2023 -

Capital City Honda responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

June 01, 2023

Service advisor Vue is excellent. I always request him. His communication is timely and helpful. More

by rrr24601
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phan Vue
May 31, 2023

I’ve been coming to this dealership since 1981. I bought several cars here over the years and my experience on Memorial Day was the best one yet! More

by mrs.startrek
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ali Fallahi, Roy (finance)
Jun 04, 2023 -

Capital City Honda responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 26, 2023

No follow up. Took car in on April 20th.Told parts to windshield system will be ordered. Waited, no call. I called today and was told parts have not been ordered. More

by fhk
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Vue, Phan
May 03, 2023 -

Capital City Honda responded

Thank you for bringing this to my attention. I apologize for the service experience you have encountered. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Devin Smith General Manager 916-514-4001

April 09, 2023

They do not respond to customer problems. I called over a week ago, promised a call back, still no call. Please keep promises made or you will lose my respect. More

by fhk
Recommend Dealer
No
Employees Worked With
Carla
Apr 26, 2023 -

Capital City Honda responded

We truly value your business and thank you for bringing this to my attention. Please contact me directly at 916-514-4001. I would like an opportunity to fix this and to know more about your experience. I look forward to speaking with you. Devin Smith General Manager

February 15, 2023

Awful incompetent dealership. Every step of the process was stressful. I realize they must never sell out of state, but literally every step of the process was mishandled. We s More

by emily899
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Devin smith
Feb 16, 2023 -

Capital City Honda responded

Emily, I am very familiar with this transaction and there is more to the story than reflected in your review. It is my opinion that we provided outstanding customer service despite some challenges. Without going into detail, I encourage the readers of this review to give us a fair shot at earning your business whether you are local or out live outside the area. We are highly skilled at handling all types of purchases and welcome all customers with open arms. Devin Smith General Manager Capital City Honda

Feb 16, 2023 -

emily899 responded

Devin, You still haven’t responded to my email sent in January and we do not have the title to our car. My husband is now learning how to do the steps you are supposed to do in order to get it so I hope readers will call you on your xx

Feb 16, 2023 -

emily899 responded

Shall I explain in more detail how your employee told us to go to the bank to wire close to $40k with not even the business to send it to? Or the fact that you “forgot” to send our paperwork in the mail after we sent you said $40k? And our transport was there to get the car, which he described as so dusty he could not tell if there was damage? Or the fact that we have had to call for 2 weeks for you to get the process to get the title going? And still don’t have it? Readers should just contact me and after I tell them the stress this has caused hopefully they will run fast

February 15, 2023

Excellent service especially by salesperson Ali- would recommend others to use Capital City Honda for car purchases More

by jlcapplevalleyca
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ali Fallahi
Feb 15, 2023 -

jlcapplevalleyca responded

Excellent service salesperson deserves excellent commission

Feb 16, 2023 -

Capital City Honda responded

Thank you for your kind words about Ali! We thank you for your business and look forward to your next visit!

November 10, 2022

Great experience getting a 2023 civic type R. Mr. Mung and Mr. Tarek were the best ! Fast, efficient, with no problems at all. Definitely the best place to go for any Honda related issues. More

by DanielS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mung Nguyen, Tarek Elmekari
Nov 14, 2022 -

Capital City Honda responded

Congratulations on your new Type R, Daniel! Thanks for the review and kind words for Mung and Tarek.

November 08, 2022

Never shop at this dealership before. But the person that help me was very nice More

by cbess
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Recbecca, and Georgio
Nov 09, 2022 -

Capital City Honda responded

Thank you for taking the time to leave us a review! We are glad to hear you had a pleasant visit.

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