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Capital Eurocars

Tallahassee, FL

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1,657 Reviews

3705 W Tennessee St

Tallahassee, FL

32304

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1,657 Reviews of Capital Eurocars

November 22, 2015

Excellent Experience We were very pleased with Claude and his patience and help in handling the details of our selling our Lexus and purchasing our Mercedes. He was profe More

by Bill1013
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Claude Rabbath, Johnny Nash, Mandy Barnard
November 08, 2015

Another awesome experience! Claude Rabbath is such a professional salesman. He goes above and beyond to find the car that fits your request and makes sure that you are pleased i More

by B. Corbett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claude Rabbath, Anthony Taylor, Mandy Barnard
October 30, 2015

Great Esperience! I recently purchased a used BMW 535i. Angus Thomas did a great job in assisting me in identifying and choosing a vehicle. Mandy Barnard was very knowl More

by dworrell
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angus Thomas, Mandy Barnard
October 30, 2015

Very Good Andrew worked really hard to finish our purchase as quickly as possible. Although we had some minor issues with our financing application, I am 100% h More

by NZ2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Brew
October 29, 2015

Very friendly and professional This is my 4th Mercedes, this is the first one that I have bought at this dealership. I wanted to keep my business in Tallahassee. We worked out a d More

by dwbuff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Taylor, Angus Thomas, Johnny Nash
October 29, 2015

Very Good Angus Thomas is a friendly and knowledge salesman. He did a good job going over car with me and explaining everything. He has followed up with me maki More

by Angela
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crawford Atkins, Angus Thomas, Mandy Barnard
October 24, 2015

Excellent service! My husband has purchased 6 cars from Capital Eurocars and the reason he returns is because of Claude. He always has the perfect car, and a high level More

by Devanbmartin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claude Rabbath
October 24, 2015

Service Department Responsible for Ruining my Transmission My transmission is dead and I’ve learned that Capital Eurocar never serviced it, despite faithfully bringing it in for every scheduled maintenance. So More

by ILoveMyJetta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ken Brokaw, Crawford Atkins
Oct 25, 2015 -

Capital Eurocars responded

Thank you for sharing your experience with us. We will contact the Service Manager at the store and ask him to investigate your concerns. We will get back to you as soon as we know more.

Oct 25, 2015 -

ILoveMyJetta responded

Thank you. I appreciate you contacting Mr. Brokaw. As you can see, I have found him very disappointing so far. The Florida Department of Agriculture sent the dealership a letter of complaint close to three weeks ago and as of yet I have not received a response. Mr. Brokaw acknowledges the dealership should have made me aware that my transmission needed servicing at 40 and 80K miles. In fact, a past service manager told me my original service advisor had failed to make several people aware of scheduled maintenance that needed to occur. I asked Mr. Brokaw to ask the General Manager to call me and no one has reached out to me. VW USA agrees this is egregious and has contacted the regional representative to register a complaint as well. Unfortunately they could not intervene more because the issue was related to workmanship and not the car itself. Everyone who has heard this story finds it outrageous. I hope Capital Eurocar does the right thing. So far, I have only been disappointed. Thank you again for your help. I hope this can be resolved successfully.

Nov 10, 2015 -

Capital Eurocars responded

Dear “ILoveMyJetta”, We appreciate you taking the time to write your review and provide us with feedback regarding your experience. We have also received your complaint through the Florida Department of Agriculture and Consumer Services, and since you filed your concerns with the State of Florida we will continue to work with you through that process to arrive at what we hope will be a satisfactory conclusion. In the interest of your privacy, we will continue our dialogue through that venue. Sincerely, Crawford Atkins, General Manager, Capital VW

October 23, 2015

Excellent service! We found Mr. Claude Rabbath , very helpful in making our decision to go with Mercedes. He was very professional and knowledgeable in all areas of the More

by valkyrie32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claude Rabbath, Johnny Nash, Mandy Barnard
October 20, 2015

Happy Repeat Customer Having had a satisfying purchasing experience with Capital Eurocar years ago, when we wanted to replace our aging BMW, we returned to this dealership. More

by Bonnie and Jack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claude Rabbath, Johnny Nash
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