Capital Ford Lincoln of Rocky Mount
Rocky Mount, NC
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21 Reviews of Capital Ford Lincoln of Rocky Mount
SWITCH AND BAIT Hi, I am a 55 yr old male who has never wrote a review good or bad for anything, until now. This past weekend I contacted the dealership about a truck Hi, I am a 55 yr old male who has never wrote a review good or bad for anything, until now. This past weekend I contacted the dealership about a truck they had listed on car gurus. Got several emails telling me I needed to send phone number etc. so they could contact me. I email them back and told them truck I was interested in and wanted to confirm truck was still for sale? After about 5 additional emails they sent pic's I asked for in my very first email. Saturday morning I decided to go to the dealership to look at truck. I contacted them two more times (one to confirm truck still for sale, second to confirm it was at their dealership) their response "yes". We got in our vehicle and drove two and a half hours to look at truck. When we got there , parked our vehicle and went to showroom and asked for" Michelle" who had been our point of contact throughout the emails. She wasn't in the showroom. When she came in from outside I told her who I was and I was there to look at truck we discussed. She said she would go and get the keys. About ten minutes she comes out and babbles on about how keys aren't there but she has seen truck at end of the lot! The truck she is talking about only similarity is it is brown. We follow her inside , where she lets us know truck is at Wilmington dealership and was transferred there. So ... she obviously either never checked the truck I asked about was there or it never was there? Wilmington is about 25 minutes from our home. Once I calm down I decide to go by Wilmington to look at truck. Called Wilmington where we were informed truck had been sold, but they had others that they would be happy to show me?? Did they really have the truck, or just a picture ? I told Michelle I was going to leave a review about this! I tried to go on Car Gurus and leave this review but the dealership had blocked my email address from entering site( you have to confirm you have contacted the dealership in order to leave a review). Can't enter your email , cant leave a negative review??I do still have all their emails! As of Sunday evening truck is still on site for sale in Rocky Mount! I read other reviews about this happening to other people at this dealership , but thought I had covered my bases ( no match for theses scammers) These guys are the worst example of a dealership I have ever dealt with, and I have bought more than a hundred vehicles in my lifetime .STAY AWAY FROM THESE GUYS !!!! More

