
Capital Ford of Columbus
Columbus, OH
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 389 reviews
Customer Servive Cody was very knowable about all of the vehicles and prices. He did an excellent job at pointing out each feature on the vehicles also. Cody was very knowable about all of the vehicles and prices. He did an excellent job at pointing out each feature on the vehicles also. More
Routine service The employees are knowledgable and courteous. They need a car wash. I was in and out in a reasonable amount of time. The service hours are great as The employees are knowledgable and courteous. They need a car wash. I was in and out in a reasonable amount of time. The service hours are great as well. More
Good Experience I did not have to wait really long for service. Everyone was very friendly. This dealership was recommended to me and I will deferentially recommended I did not have to wait really long for service. Everyone was very friendly. This dealership was recommended to me and I will deferentially recommended this dealership to my friends More
Worst Do not go to this place unless you want to ruin your credit score. They checked my credit score next they I left the dealer with "10" lenders until th Do not go to this place unless you want to ruin your credit score. They checked my credit score next they I left the dealer with "10" lenders until they started receiving notification that I had too many inquiries in my history. They didn't even tell me they were going to check it with so many lenders and when I called to complain about the situation instead of trying to help me their response was that they work with "60" lenders. I guess they were trying to imply I was lucky they didn't check it with all 60 lenders. Also, sales people were trying to rush me into buying a car while I was at the dealer. They weren't even applying Ford rebates to sales prices which I found out when I was looking at their website. It was a horrible sales experience. I don't suggest anybody buying a car from this dealer. You won't get the best deal available and your credit score will be ruined. On top of everything there is nobody at the dealer to provide good customer service. Dealer as a unit is just after your money. They don't care about customer service. More
Great Service I had a great experience using QuickLane for an oil change. They offered a special to help me save money and gave a complimentary check up as well tha I had a great experience using QuickLane for an oil change. They offered a special to help me save money and gave a complimentary check up as well that pointed out issues I wasn't aware of. Friendly and timely service, I will definitely bring my car back. More
Excellent Experience When I was researching for a new car I have had nothing but the run around at OTHER car dealerships but Dick Masheter Ford really took my needs to hea When I was researching for a new car I have had nothing but the run around at OTHER car dealerships but Dick Masheter Ford really took my needs to heart and helped me find a car that fitted my needs as well as budget. It was a very good buying experience and I would buy from them again. More
Great work Brandon Hood was very friendly and helpful. Excellent work and it did not take long. Technician kept car clean, Very good price. I will be back. Brandon Hood was very friendly and helpful. Excellent work and it did not take long. Technician kept car clean, Very good price. I will be back. More
scotts review They gave me a great price and great service with a very friendly staff overall buying a truck from them was a great experience this was the second tr They gave me a great price and great service with a very friendly staff overall buying a truck from them was a great experience this was the second truck l got from them More
Vehicle Maintance In 2003 I, purchased my Explorer new from Dick Masheter Ford and anytime I need repairs I take it back to same dealership and the team who knows the h In 2003 I, purchased my Explorer new from Dick Masheter Ford and anytime I need repairs I take it back to same dealership and the team who knows the history of my vehicle. They have always provided friendly service and completed repairs in a timely manner. I just had my oil changed and my vehicle's odometer just hit 215000 and it still runs like new thanks to my friends at Dick Masheter. More
Outstanding Experience. I take my 2007 Ford Fusion in for Oil Changes on a consistent basis, with great results. They greet me by name and know exactly what I need to have do I take my 2007 Ford Fusion in for Oil Changes on a consistent basis, with great results. They greet me by name and know exactly what I need to have done depending on when I come in. QuickLane people get me through the process to get me out of the service area quickly. The promptly call me when there is a problem with the car, so I can make decision about what needs to be fixed. Starr and the other Quicklane members are helpful and considerate. More