Capital Ford of Columbus

Great experience they have great customer relations and they treat you great every time you go in there i will keep going there for all my automotive needs they have great customer relations and they treat you great every time you go in there i will keep going there for all my automotive needs More

Great Team! This dealership is Awsome! The staff are nice and very helpful. The service department is always great when I have to bring my car in. All staff do an This dealership is Awsome! The staff are nice and very helpful. The service department is always great when I have to bring my car in. All staff do an excellent job at assisting me when I'm in need. More

Excellent! Would recommend this deealer. I had some recall work done on my F-350 today and had a pleasant experience. In this day and age that is usually the exception (Ricart). Don at the se I had some recall work done on my F-350 today and had a pleasant experience. In this day and age that is usually the exception (Ricart). Don at the service counter was very polite and professional. The service department even took care of some things that were not on the recall at no charge. This definitely impressed me. More

awesome service I went today to have a part fixed on my truck the people were very smart and courteous , they were very fast and the store was very clean I will defin I went today to have a part fixed on my truck the people were very smart and courteous , they were very fast and the store was very clean I will definitely come back for all my future needs!!! More

Changes the perception of car buying Like everyone else, I loathe car buying. However, my experience with Dick Masheter Ford and it's staff has been incredible. Tom made the car buying ex Like everyone else, I loathe car buying. However, my experience with Dick Masheter Ford and it's staff has been incredible. Tom made the car buying experience enjoyable helping me select cars and providing useful information about the strengths and weaknesses of each one. I took a week to select a car and when I came back in the process, including a second test drive, took me under two hours. Fantastic. The service center is always fast and courteous. They usually accept the last car for the evening at six. I arrived a few minutes late due to rush hour traffic and Starr still accepted my car and was just as pleasant as ever. For buying or car service I highly recommend this dealership More

My first brand new car I went into Dick Masheter Ford only to get look at a Ford Fusion and I walked away with one!!! John the salesman helped me as I walked around window s I went into Dick Masheter Ford only to get look at a Ford Fusion and I walked away with one!!! John the salesman helped me as I walked around window shopping so I went in to see if I would get approved and I did and at a price that was actually feasible. Haley handled all of my paperwork and she was so personable and friendly, we shared stories as she assisted me with the paperwork needed to ride away in my new car. I really appreciate everyone at Dick Masheter and would recommend them to anyone. More

service compliment I'm a long time customer of Dick Masheter Quick Service. Brandon Hood has been my customer service rep and he has done an excellent job. He is polite I'm a long time customer of Dick Masheter Quick Service. Brandon Hood has been my customer service rep and he has done an excellent job. He is polite, kind and courteous but most of all, he is very informative. I would recommend your quick service and Brandon Hood to others. More

Love QuickLane Service! I take my Ford Escape to Dick Masheter Ford QuickLane! Their service is impeccable and their customer service is even better! They are always honest w I take my Ford Escape to Dick Masheter Ford QuickLane! Their service is impeccable and their customer service is even better! They are always honest with you about what your car needs! With two kids I wouldn't trust anyone else with the service of my car! More

My first time will definately not be my last I bought a 2015 Ford Explorer from Mike Carr. He suggested I get my first oil change free of charge at Quick Lane. I did so and was very impressed w I bought a 2015 Ford Explorer from Mike Carr. He suggested I get my first oil change free of charge at Quick Lane. I did so and was very impressed with the service staff. I had a question that Brian was able to answer for me on the driver side window control panel. It was such a simple fix for the problem I had but he had a very professional way about him so that I didn't feel silly for asking. The girl behind the counter was kind enough to come out and greet me since I didn't know where to go since it was my first time visiting their business for service. I am definitely planning to go back as soon as I need further oil changes, tire rotations, etc. I had a smooth transaction and would definitely do business with Quick Lane again. Shout out to Mike Carr for his excellence in customer service. He was so helpful and made buying a new vehicle a very pleasant experience. He is a definite asset to the dealership....A+++!!! More

Routine Service I took my 2004 Honda Accord in for a slow tire leak, and they not only fixed the leak but also took the other three tires off to inspect those. Turns I took my 2004 Honda Accord in for a slow tire leak, and they not only fixed the leak but also took the other three tires off to inspect those. Turns out, the rear tires had not been aligned properly in the past and were wearing on the inside at a high rate. They were so thorough in their work and explanation of everything along the way, I was happy to give them my business and ride home on 4 new tires. Brandon is a pleasure to work with and I highly recommend them for service. We have also bought two cars from them and it is definitely true that they make car buying fast, easy and fun. It's nice to walk into a car dealership and be treated like an intelligent human being and not some schmuck! More