Capital Ford of Columbus

Excellent Service!!! On Monday, May 19, 2014, I was extremely pleased with the service I received at this location. My husband usually takes our vehicles in for service, On Monday, May 19, 2014, I was extremely pleased with the service I received at this location. My husband usually takes our vehicles in for service, but, I decided to tag along this particular day. Starr Carr was extremely knowledgeable, very professional and courteous. Not only to us, but to other customers getting their vehicles serviced as well. The Staff was extremely professional and knowledgeable as well. We will continue our business at the Dick Masheter Ford, 1090 S. Hamilton Rd, location as long as we have our vehicle. Thank you to Starr and Staff. April & Larry Muldrow More

Wonderful Service I bought my first vehicle with Dick Masheter Ford in December 2012. I don't normally write reviews however I have received such positive service throu I bought my first vehicle with Dick Masheter Ford in December 2012. I don't normally write reviews however I have received such positive service through them ever since, I felt compelled to do so. I have interacted with various employees in the quick lane, service and sales departments. Their employees are nothing short of being courteous, helpful and quick!! I recommend this dealership for all services. I love my Ford Focus and I love the fact that I can trust one dealership to keep my car in excellent condition! Hands down, awesome service. More

Service excellence My recent experience at Dick Masheter Ford, 1090 S. Hamilton Rd. Columbus, Ohio was very pleasurable. While getting my vehicle serviced, Chris Pinson My recent experience at Dick Masheter Ford, 1090 S. Hamilton Rd. Columbus, Ohio was very pleasurable. While getting my vehicle serviced, Chris Pinson synced my phone to my vehicle, which I had no idea could be done. The professionalism and quality of service are very much appreciated. More

New Ford Fiesta I bought a new Ford Fiesta sedan and Brad Craver at Dick Masheter was very friendly and efficient. He patiently explained all the technical details I bought a new Ford Fiesta sedan and Brad Craver at Dick Masheter was very friendly and efficient. He patiently explained all the technical details and made the process real fast. It was a completely satisfying experience with him. More

repairs that was needed had replacement of front brake pads and resurface rotors, replace exhaust bot that was broken. Service department was very friendly and understanding had replacement of front brake pads and resurface rotors, replace exhaust bot that was broken. Service department was very friendly and understanding of the time frame. I have used the service department many times since we had are escape was very please and reasonable cost but most of all I felt very confident in the work that was done ...............thanks to everyone service dept to the sales dept as we bought are car there in 2007 More

Nice work They were amazing! In and Out! I was going to spend more money by doing each service separately and the clerk told me about the the works for only $40 They were amazing! In and Out! I was going to spend more money by doing each service separately and the clerk told me about the the works for only $40 bucks. More

Routine Service They keep my vehicles in top shape so I'm not on the side of the road. I have three vehicles that all get serviced here. They keep my vehicles in top shape so I'm not on the side of the road. I have three vehicles that all get serviced here. More

2004 Chevy Tahoe and 2005 Ford Taurus Both vehicles i own are well over 100,000 miles. The quick Lane keeps me on the road. Starr has been great and i wouldn't come to this dealership if i Both vehicles i own are well over 100,000 miles. The quick Lane keeps me on the road. Starr has been great and i wouldn't come to this dealership if it wasn't for her. I have no patients and am often angry and she always uplifts me and makes a bad visit a great visit!!! More

The servicing of my vehicle was quick, fast, and convenient. Mr. Becker and the other service employees were courteous, informative,and the were all extremely professional. convenient. Mr. Becker and the other service employees were courteous, informative,and the were all extremely professional. More

Satisfied Customer I went in to have my oil changed and they not only serviced my needs but gave rebates & discounts. The gentleman was excellent at customer service a I went in to have my oil changed and they not only serviced my needs but gave rebates & discounts. The gentleman was excellent at customer service and made sure my experience was good. I can say I purchased my Ford Edge elsewhere and Dick Masheter is where I go for servicing needs and future purchases. More