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Capital Hyundai Of Jacksonville - Service Center

Jacksonville, NC

4.7
833 Reviews

833 Reviews of Capital Hyundai Of Jacksonville - Service Center

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January 17, 2024

Great Service. The service staff was on point Very helpful and went out of their way t try and solve my problems. More

by Jimmypnc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2024

Fast service. Quoted me tires for $1600 which is absolutely insane. Went somewhere else and purchased for $900. Everyone is so nice at this service dept. More

by Storknurse13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 17, 2023

Great experience. Prompt service. Delivered on all promises. The facility was spotless and the customer lounge was very comfortable. Well done More

by Goody
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Crawford
1.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 14, 2023

Customer service was outstanding from beginning to end, and the facility looks amazing. The service was done exceptionally well More

by nyeli11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 05, 2023

Service department was fast and efficient. Staff was friendly and knowledgeable. Service appointment scheduled quickly and easily More

by gabrielle.tolliver
Recommend Dealer
Yes
December 05, 2023

Seamless Courteous, prompt and as expected. Appointment was performed as scheduled on the date chosen. More

by pansy_mann
Recommend Dealer
Yes
Employees Worked With
Justin
December 05, 2023

Trusting, honest, and willing to work with customer on all aspects Would take my car back again More

by Ccqschaub
Recommend Dealer
Yes
Employees Worked With
Don't remeber
December 05, 2023

It was a very quick and pleasant experience. They took care of what I needed. More

by afreis21
Recommend Dealer
Yes
November 29, 2023

I formative and kept yo time allocated Courteous and helpful with concerns in regards to vehicle More

by rowdaje13
Recommend Dealer
Yes
November 29, 2023

I received no responses after calling multiple times, had no access to a loaner vehicle or rental when covered by warranty and had to come out of pocket and they held on to my vehicle for nearly a month. I a More

by uswoodymc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None
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