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Capitol Acura

San Jose, CA

Overview
Reviews
Vehicles
4.7
98 Reviews
Call Dealership (408) 709-7957

740 Capitol Expressway Auto Mall

San Jose, CA

95136

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Showing 98 reviews

July 19, 2025

Friendly, helpful and fast service, and all at a good price. We will use them for service again! More

by SLM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosio Lazo
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Aug 09, 2025 -

Capitol Acura responded

Thank you for your review. We're pleased that our team could provide friendly and efficient service at a good price.

July 16, 2025

George is always helpful, amazing and honest. He is the reason we come back! Yes! More

by martinezjam13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George C
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Aug 09, 2025 -

Capitol Acura responded

We're glad you enjoy our team's service at Capitol Acura. Thank you for returning to see us.

July 11, 2025

I've been bringing in my Acura to this dealership a few years now, and have always been treated well. Their service department is personable, friendly informative and very helpful. George Centeno, Service More

by melinda_garnierapollo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Centeno (Service Advisor)
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July 04, 2025

Friendly service representative was very helpful. Even with unforeseen issues car was fixed within a day and worked without issue. More

by bmatwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosio
Report | Print
July 04, 2025

We would like to leave a review for George Centeno. He is a wonderful advisor that has followed in the footsteps of our previous one Which at all times is professional and kind. With all follow-up More

by Rajlouny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Centeno and the other service reps
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July 01, 2025

Giana P Excellent customer service always keep me informed and updated about my car and the cost, so there are no surprises when picking up my car!! More

by Sheila S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giana P service dept.
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December 01, 2020

Extremely attentive customer service always! Russ goes out of his way ensure everything goes smoothly. Prices were comparable to non-dealers’, for tires, oil, etc. 1000x better than the autonation Acura More

by Acura-c
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russel, Bonnie Ericsson
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Dec 02, 2020 -

Capitol Acura responded

We are very happy to have provided you with such a positive service experience! We hope you continue to choose us for all your automotive needs! Take care!

November 29, 2020

Russ was very friendly & helpful. The service department did a good job on my car . I am happy the way they handle during the pandemic. More

by Jinnietrinh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell
Report | Print
Dec 02, 2020 -

Capitol Acura responded

First off, thank you much for your review regarding the services provided. We're delighted to know our changes make you feel comfortable and safe. We'll be sure to let everyone who helped you know how awesome they are and well they did with your experience!

November 17, 2020

I have used Los Gatos Acura for all my service needs with my 2017 MDX. The advisors have always been helpful and friendly. On this visit the car required several items including the front brakes. The work wa More

by flumeride
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell in service
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Nov 18, 2020 -

Capitol Acura responded

Thank you for the positive feedback! We are happy to know that you are a loyal customer and to know that you have had good experiences with us. If there is anything else we can do for you please let us know!

November 14, 2020

Excelent service they treat me like they know me since ever. Make me feel welcome. Service was fast and they informed every single detail. Thank you! More

by Nadia Salas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russel , Mark Maxwell, Victor Tadevosian, Tony Aimonetti, Alex Morales
Report | Print
Nov 14, 2020 -

Capitol Acura responded

Thank you for the great review, Nadia. We are happy to know that you enjoyed our services. We look forward to working with you again.

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