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Capitol Acura
San Jose, CA
97 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 97 reviews
July 11, 2025
I've been bringing in my Acura to this dealership a few years now, and have always been treated well. Their service department is personable, friendly informative and very helpful. George Centeno, Service years now, and have always been treated well. Their service department is personable, friendly informative and very helpful. George Centeno, Service Advisor (who I prefer to work with), is exceptional and will go the extra mile for his customers. My car is in good hands there. I highly recommend these guys. More
by melinda_garnierapollo
Employees Worked With
George Centeno (Service Advisor)
July 04, 2025
We would like to leave a review for George Centeno. He is a wonderful advisor that has followed in the footsteps of our previous one Which at all times is professional and kind. With all follow-up He is a wonderful advisor that has followed in the footsteps of our previous one Which at all times is professional and kind. With all follow-up and recommendation, the customer is always informed and advised. More
by Rajlouny
Employees Worked With
George Centeno and the other service reps
July 01, 2025
Giana P Excellent customer service always keep me informed and updated about my car and the cost, so there are no surprises when picking up my car!! informed and updated about my car and the cost, so there are no surprises when picking up my car!! More
by Sheila S
Employees Worked With
Giana P service dept.
December 01, 2020
Extremely attentive customer service always! Russ goes out of his way ensure everything goes smoothly. Prices were comparable to non-dealers’, for tires, oil, etc. 1000x better than the autonation Acura out of his way ensure everything goes smoothly. Prices were comparable to non-dealers’, for tires, oil, etc. 1000x better than the autonation Acura More
by Acura-c
Employees Worked With
Russel, Bonnie Ericsson
November 17, 2020
I have used Los Gatos Acura for all my service needs with my 2017 MDX. The advisors have always been helpful and friendly. On this visit the car required several items including the front brakes. The work wa my 2017 MDX. The advisors have always been helpful and friendly. On this visit the car required several items including the front brakes. The work was completed in 3 hours on Friday afternoon so I could have the car for the weekend. Russell kept me informed of the status and wirk was perfect. More
by flumeride
Employees Worked With
Russell in service
November 14, 2020
Excelent service they treat me like they know me since ever. Make me feel welcome. Service was fast and they informed every single detail. Thank you! ever. Make me feel welcome. Service was fast and they informed every single detail. Thank you! More
by Nadia Salas
Employees Worked With
Russel , Mark Maxwell, Victor Tadevosian, Tony Aimonetti, Alex Morales
November 02, 2020
Good job! Excellent service. Compared with other Acura dealers in the region, Los Gatos Acura has demonstrated excellent dealership and better service. I’ll recommend this place to others. dealers in the region, Los Gatos Acura has demonstrated excellent dealership and better service. I’ll recommend this place to others. More
by ET
Employees Worked With
Mark Maxwell, Bonnie Ericsson, Anatoly Nesheret, Victor Tadevosian, Kevin Akbarzadeh, Tony Aimonetti, Alex Morales, Sean Weaver
