Capitol Acura

Their Service department is awesome!! As is service advisor, Russ Sauer! I will buy another Acura MDX because of Russ and service department!! Thank you !! advisor, Russ Sauer! I will buy another Acura MDX because of Russ and service department!! Thank you !! More

My service representative went the extra mile over and over to assist me and make my experience as smooth as possible! Tom F. provides exemplary customer service and is the perfect liaison between the tec over to assist me and make my experience as smooth as possible! Tom F. provides exemplary customer service and is the perfect liaison between the technicians and the customers. He communicates and is always punctual and on-top of all the details. If only all businesses had employees like Tom! My car was experiencing number ours issues and Tom did all the leg work for my warranty coverage, parts and service. Everyone, from the valet to the auto techs to the cashiers are superb. If I could give 10 stars...You will get things done well here and timely! More

Great Service - As Always! I’ve bought 3 Acura’s here over the past 18 years. The cars are great, but it’s the service that keeps me coming back - dependable, reliable, and easy I’ve bought 3 Acura’s here over the past 18 years. The cars are great, but it’s the service that keeps me coming back - dependable, reliable, and easy to deal with. My first MDX was still in good shape when I traded it in after 10 years, and the second one is still going strong after 8 years. But if I need another in a few years, I’ll get it here. More

The staff is prompt, courteous and efficient. The center is clean and it was obvious they adhered to promoting social distancing and mask covering. The vehicle was ready when promised. is clean and it was obvious they adhered to promoting social distancing and mask covering. The vehicle was ready when promised. More

The service department was very professional and did a great job dealing with our MDX. Thomas was very informative and friendly. Our car problems were taken care of. great job dealing with our MDX. Thomas was very informative and friendly. Our car problems were taken care of. More

Always have had our 2010 Acura RDX serviced at Los Gatos Acura since new. Great staff, customer service, and professional service. Thanks to all there. Acura since new. Great staff, customer service, and professional service. Thanks to all there. More

Service Center I have been taking my Acuras to Los Gatos Acura for 20 years, since 2000. The service department has always been very professional and provided excell I have been taking my Acuras to Los Gatos Acura for 20 years, since 2000. The service department has always been very professional and provided excellent service. More

Our service coordinator was very professional. I would have given 5 stars but for recommending a marginally useful service that I accepted and dealership performed. have given 5 stars but for recommending a marginally useful service that I accepted and dealership performed. More

Awesome experience. Staff was very courteous and everything was done in time inspite of the pandemic. They did everything to make me feel comfortable and even offered a loaner everything was done in time inspite of the pandemic. They did everything to make me feel comfortable and even offered a loaner More

Friendly and safe service. Reviewed past service visits and made adjustments for things that were already performed. Russ was knowledgeable and helped make the visit very easy. and made adjustments for things that were already performed. Russ was knowledgeable and helped make the visit very easy. More