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Capitol Cadillac Buick GMC

Greenbelt, MD

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68 Reviews

6500 Capitol Dr.

Greenbelt, MD

20770

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68 Reviews of Capitol Cadillac Buick GMC

July 12, 2019

Car buying process My car salesman Robert Alexander professionalism and knowledge made my car buying process smooth and easy. I can truly say, walking out the door and g More

by malcolmgantt
Recommend Dealer
Yes
Employees Worked With
Robert Alexander
July 08, 2019

A enjoyable experience purchasing a "new" used car . We were in the market for a used car for our new driver daughter, Melanie. Having purchased a car previously at Capitol Cadillac, we knew that Mr R More

by J.MCFARLAND6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Graham, Barry Holliday, Ron Woods, Darius Matthews
July 04, 2019

Bad service Came in because felt like transmission was slipping, Iread on the internet that this was a common issue with my year Acadia and that it could be corre More

by magic552012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bryan in service
Jul 08, 2019 -

Capitol Cadillac Buick GMC responded

We are unaware of your vehicle not performing properly after the repair, please contact our Service Director Dan Wike 240-737-0360

June 28, 2019

A WONDERFUL EXPERIENCE This is the third time, Mr Alexander's performance was both EXCEPTIONAL and PROFESSIONAL. Mr Alexander displayed knack, knowledge and ability which m More

by pamelawoodp97
Recommend Dealer
Yes
Employees Worked With
Barry Holliday, Robert Alexander
June 25, 2019

Superb Car Buying Experience My recent car buying experience exceeded my expectations due to the excellent service provided by Mr. Robert Alexander. He was extremely professional More

by blackdoll79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Graham, Robert Alexander
June 24, 2019

exp ok would have been lovey if all issues handled ive been dealing with on going issue with loss of power in pedal and engine stalls. brake pedal becomes senstive with hard stop . was hoping that a d More

by Ademi0803
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
2 gentleman dont have info in front of me
Jun 27, 2019 -

Capitol Cadillac Buick GMC responded

Thank you for the feed back, we apologize if we did not meet your expectations, sometimes these types of issues are very difficult to resolve especially if they are of the intermittent nature. Perhaps we can arrange a time that you can come in and test drive with our service manager and see if we can duplicate the problem you are experiencing?

June 24, 2019

Great service I Always receive prompt and great service. I can generally get the appointment date and time that i need and service is done on time. More

by wcolmore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Holly
Jun 25, 2019 -

Capitol Cadillac Buick GMC responded

Thanks for the great feedback! We're very happy that our service team was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Best, Lee Shirley - lshirley@ecapitol.com.

June 22, 2019

Recommended service Good service writer , service was as recommended and time was great for me. I will return to have additional services done from the dealership soon More

by BWATERS20032
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Graham, Barry Holliday, Glenn Tavenner
Jun 25, 2019 -

Capitol Cadillac Buick GMC responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Best, Lee Shirley - lshirley@ecapitol.com.

June 20, 2019

Got me cool again quickly Took care of my air conditioning quickly, which was putting out hot air, and ensured my repair was covered by the special extended warranty by GM. More

by jazbo2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Graham
Jun 25, 2019 -

Capitol Cadillac Buick GMC responded

Thank you for leaving us this great review! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Best, Lee Shirley - lshirley@ecapitol.com.

June 19, 2019

Replace light The service representative was very helpful and up front with servicing the light . Excellent! Did not wait long, very care and informal with custom More

by CRISS4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Lark, Glenn Tavenner, Ron Woods, Robert Alexander, Jim Churchill, Jerry Hurwitz, Robert Wolff, Barry Geberil, John Goldring, Darius Matthews
Jun 20, 2019 -

Capitol Cadillac Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, Lee Shirley - lshirley@ecapitol.com.

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