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Capitol Chevrolet
Salem, OR
336 Reviews
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336 Reviews of Capitol Chevrolet
April 23, 2021
We bought a used truck and we were very pleased with our salesman Ahtsah. I highly recommend him and will recommend him to family and friends salesman Ahtsah. I highly recommend him and will recommend him to family and friends More
by Christieweaver1234
Employees Worked With
Jeff Shutt
Helpful January 28, 2021
Adrian was excellent from the beginning to the end. He went way over my expectations and very knowledgeable. I'll recommend him to all of my friends and family. went way over my expectations and very knowledgeable. I'll recommend him to all of my friends and family. More
by Lovemytoyota
Employees Worked With
Jeff Shutt
May 03, 2020
Great car buying experience! My wife and I came to look at a particular pre-owned car and had an appointment with Ruben. While he was finishing up with another customer, another C My wife and I came to look at a particular pre-owned car and had an appointment with Ruben. While he was finishing up with another customer, another Capitol employee asked us if we needed anything and brought us water. He (and others I noticed) were very friendly and customer service oriented. Ruben showed us the features of the car and answered our questions. After we test drove it, we came to an agreement in a very short period of time with the assistance of Mike the Sales Manager. While waiting for the Finance Manager (Fran), Ruben visited with us and made us feel like family. Fran explained everything to our satisfaction and it ended up being a very efficient and pleasant car buying experience. This is the way car buying should be! More
by jbmitchell
Employees Worked With
Ruben, Mike (Sales Manager), Fran (Finance Manager)
April 14, 2020
We arrived on the lot by chance and Harrison Harms came out to see if we needed any thing. Long story short ending we bought a car from him the reason it’s so wonderful is we are in quarantine for the Coro out to see if we needed any thing. Long story short ending we bought a car from him the reason it’s so wonderful is we are in quarantine for the Corona19virus and he had to do every bit of the Paperwork outside the dealership because we are in quarantine . More
by Judy
Employees Worked With
Harrison Harms, Jeff Shutt
March 19, 2020
Capital is a very friendly place to buy a car I had Harrison he was very nice and worked very hard too find the truck I wanted and that would work for me thank you Harrison he was very nice and worked very hard too find the truck I wanted and that would work for me thank you More
by Whitesatin77
Employees Worked With
Harrison sales blake was manager, Jeff Shutt
February 15, 2020
Left feeling sick to my stomach I came in to the lot on appointment to test drive a few vehicles. Had pre-approval letter from my bank in my pocket to cover the cost of the vehicles I came in to the lot on appointment to test drive a few vehicles. Had pre-approval letter from my bank in my pocket to cover the cost of the vehicles I test drove. I was immediately handed off by the gentleman I had the appointment with to another salesman. The gentleman I was handed off to took me to the older used vehicles and argued with me when I told him I wanted a newer vehicle. Once I thought he understood that I wasn't there to purchase an older vehicle, and I thought he was going to take me to the newer ones, he started walking me further to the back of the building where even older used vehicles were stored. He was visibly upset with me when I asked him if he was taking me to see more older vehicles. It appeared that he couldn't understand why I wasn't interested in them, and debated with me over the benefits... Once I finally convinced him to let me see the vehicles I was there to see, he spent most of his time checking his phone. He couldn't answer any of the questions I had about the vehicle options - he literally had no information about the vehicles other than the obvious ones that both of use could pick up by simply looking at the outside of them. I essentially felt like he was blowing smoke and making up facts. The car rides were near silent (no conversation), and I even had to keep checking back with him as to which turns to take on our test drive because he was so busy on his phone. Not once was I ever asked by anyone there how I planned to pay for my vehicle, or what sort of down-payment I might have... not a single financial question. They never asked any questions re: my non-financial purchase plans either (e.g., timeline). At the end of my final test-drive, I shook his hand and left - he looked confused as I walked away. I never received any follow-up. I then went on to purchase a brand-new and fully loaded four wheel drive performance vehicle elsewhere the very next day. I absolutely will never consider any of the Capitol Auto car dealerships in Salem, Oregon for my vehicle purchases in the future after this experience. They made it very clear that they weren't interested in my business, now or ever. I also may never go to a Chevrolet dealership again after this. The experience was disenchanting, for sure. More
by rh
Employees Worked With
DG and MB
January 20, 2020
Acted like a human being should Generally speaking when I've gone into dealerships in the past I often felt as if I was dealing with something along the lines of a reptile as opposed Generally speaking when I've gone into dealerships in the past I often felt as if I was dealing with something along the lines of a reptile as opposed to a human. This however this was completely different. When I walked in I was immediately greeted by Kelly Styles who simply asked what I was looking for and what price range I wanted to work within. When I gave him the amount he worked diligently to stay within my budget and had a real relaxed manner about him. Unlike many who I've dealt with before at other dealers who push the "I'm your buddy", (but we can all tell their not) scenario in your face. It was genuinely a nice change of pace. More
by mahan0097
Employees Worked With
Kelly Styles
December 03, 2019
oil change Hand and finger oil marks on inside and outside of truck, oil running down by front right headlight someone did care about my truck. 5128 miles on tru Hand and finger oil marks on inside and outside of truck, oil running down by front right headlight someone did care about my truck. 5128 miles on truck 1st oil change. I will not return for any reason. Service was 11/29/19 7:30am appointment. More
by mccjm
Employees Worked With
Danny Head
September 12, 2019
Capitol Chevrolet will find the affordable car for you. Buying a new truck was a great experience, from sales to signing, for my choice of a pickup. Saleslady Mina Compos, helped me find the perfect pick Buying a new truck was a great experience, from sales to signing, for my choice of a pickup. Saleslady Mina Compos, helped me find the perfect pickup I was hopeing for, She went to every effort to find the best terms for me, and I drove it home the same day. The personel in every department made certain I was completly satisfied before I left, and Mina showed me all the details, and how to use the trucks options and features. Capitol Chevrolet is a great team, and also has a expert service center to handle all your warrenty and needs to keep your car in perfect shape.Terry Saunders. More
by Terry
Employees Worked With
Dan,, Brian Schindler, Charley Engelfried, Bob Myers, Matt Casebeer, Tom Dalton, Mina Campos, Mark Fast, Todd Casebeer, David Williams, Jeff Shutt
June 23, 2019
Worth the drive We had a very good experience with Capitol, it took a little longer than we would’ve liked to close the deal and I didn’t get the exact price I wanted We had a very good experience with Capitol, it took a little longer than we would’ve liked to close the deal and I didn’t get the exact price I wanted. BUT this dealership was one of the best car buying experiences we’ve ever had. They moved on price and our salesman was real (no beating around the bush) and personable which was so refreshing compared to other dealerships blowing smoke. Well done Kevin! More
by Chris
Employees Worked With
Kevin Wilbanks
