Capitol Ford Santa Fe

Great team, great experience, and a great product. The Brandt family have built an institution in Santa Fe. The Brandt family have built an institution in Santa Fe. More

Check in at appointment time took 30 minutes. Witnessed first person in line give up and leave dealership. Wondering if I can expect a similar delay next time. Witnessed first person in line give up and leave dealership. Wondering if I can expect a similar delay next time. More

Great service , it was done in time frame given, great customer service. Was very happy with outcome customer service. Was very happy with outcome More

The service & communication was professional & courtesy. I am not sure the value of an appointment. As usual, I waited for 2.5 hours for a minor recall. This was the third recall for my hybrid truck. I am not sure the value of an appointment. As usual, I waited for 2.5 hours for a minor recall. This was the third recall for my hybrid truck. More

If you want a really great deal go to Capital Ford. I would suggest you see Damian in sales and Sandra in finance. They gave me a really good deal on a new 25 Maverick. I would suggest you see Damian in sales and Sandra in finance. They gave me a really good deal on a new 25 Maverick. More

My family has always chosen to go to Capitol Ford, and I was referred to Jaime Morales who helped me out in getting me into the car I wanted which I did not think I would. Also Christian in finance was also was referred to Jaime Morales who helped me out in getting me into the car I wanted which I did not think I would. Also Christian in finance was also very helpful. More

Initial contact with Ishmael Martinez was professional and friendly and respectful of our time and interests. I was scheduled to meet Anthony Valencia and Ish introduced me as expected. Ish made the sal and friendly and respectful of our time and interests. I was scheduled to meet Anthony Valencia and Ish introduced me as expected. Ish made the sale and upon closing we met Christian Martinez. All services provided were exceptional and the entire showroom and amenities were very clean. More

Was there 7 hours for total brake service. I had to go back later for adjustments because of rubbing. I had to go back later for adjustments because of rubbing. More

So far, I have driven in from Tesuque clear across town to the Quick Lane for a simple oil change and have failed on both attempts. The first attempt (Friday) I arrived at 6:30 and waited for the shop to o to the Quick Lane for a simple oil change and have failed on both attempts. The first attempt (Friday) I arrived at 6:30 and waited for the shop to open. But, the shop could do NOTHING because their internet was not working. After a two-hour wait, I gave up. I came in the following Monday at 6:45 and checked in when they opened at 7:00 am. I gave up at 7:45 am, because by then only ONE technician had shown up and I was fourth in line. It is very disappointing to schedule my day to accomplish a simple task and then arrive to work, only to repeatedly fail through no fault of mine. I can no longer recommend this Quick Lane. More

It was a very good experience. Thanks to Joseph P. Ortiz and Sandra Navarro Cote. Thanks to Joseph P. Ortiz and Sandra Navarro Cote. More