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Capitol Ford Santa Fe
Santa Fe, NM
271 Reviews
We have a strong and committed sales staff with over 58 years of experience. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
If you're looking for one of "the best" Ford dealerships in the Santa Fe, Los Alamos, and Albuquerque, NM area, we've got you covered at Capitol Ford.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 271 reviews
June 15, 2025
Edwin has been great ~ he handles my frustration with grace and kindness. He is very communicative. The service person I worked with prior to Edwin was not communicative and was easily frustrated himse grace and kindness. He is very communicative. The service person I worked with prior to Edwin was not communicative and was easily frustrated himself. him the organization of the service department is not great…. I don’t know if there are too many cars in need of service and not enough mechanics or front desk people but my frustration level is high. Also, my hands are tied because I have to use this service department because cars are not so simple to fix now that everything is computerized. The service department has had my car 4 different times for the same issue and they still can not fix it. They have to contact the main Ford plant and apparently communication is via email ~ where are the humans! I kind of wish I bought a Toyota which I am sad to say ~ More
by ROMY0
Verified CustomerEmployees Worked With
June 15, 2025
Larissa was the best! She was very professional and made us feel very welcomed. Thank you! She was very professional and made us feel very welcomed. Thank you! More
by jon.condit22
June 15, 2025
Very happy with the purchasing process. I never felt pressured in any way and every one was very friendly. I never felt pressured in any way and every one was very friendly. More
by jrp513
June 15, 2025
We were traveling and the check engine light came on. JC helped us and got us in and repaired in a day. Outstanding service from Capital Ford and great communication from JC! JC helped us and got us in and repaired in a day. Outstanding service from Capital Ford and great communication from JC! More
by SWOMBLE13005
Employees Worked With
JC
June 15, 2025
Tim was so helpful, followed up with me on the status of my vehicle. Mike Lara is the best. He is thorough, keeps me informed on the vehicle status as well. I never feel like a bother calling with any qu my vehicle. Mike Lara is the best. He is thorough, keeps me informed on the vehicle status as well. I never feel like a bother calling with any questions. More
by 60DSPARKS
June 13, 2025
I took vehicle for service. Two days to complete. I stated I must have vehicle in two days. They did not look at it. I picked up vehicle. Two days to complete. I stated I must have vehicle in two days. They did not look at it. I picked up vehicle. More
by CRAIGBACHMEIER
June 13, 2025
I was a bit disappointed in not being able to procure a hybrid Maverick hut Am very satisfied with the gas powered one. hybrid Maverick hut Am very satisfied with the gas powered one. More
by DGOODMAN.NM
Employees Worked With
June 13, 2025
Excellent service and professionalism. Service was timely and a good price with good technician and understanding. Service was timely and a good price with good technician and understanding. More
by jp.quintana
