Capitol Ford Santa Fe - Service Center

Through and professional. Timely service, explains work done and courteous. Would highly recommend this quick lane. Timely service, explains work done and courteous. Would highly recommend this quick lane. More

My vehicle wasn’t repaired after weeks And also had to instruct the maintenance techs on what they should do to repair instruct the maintenance techs on what they should do to repair More

Everyday for 3 weeks, they kept telling me that my car would be ready “tomorrow”. That makes it impossible for me to plan how I’ll get by without a car - easy if it’s one day but very difficult if it’s 3 would be ready “tomorrow”. That makes it impossible for me to plan how I’ll get by without a car - easy if it’s one day but very difficult if it’s 3 weeks. When the car was done, it smelled so strongly of gasoline (despite being an electric car) it felt unsafe to drive because of toxic air inside. And the car still has service warning lights that were not repaired during those 3 weeks it was in the shop. I don’t trust this dealership to be honest with me when working on my car, so I need to find another place to get the remaining issues fixed. More

I have already completed two prior ratings (via email) for Capitol Ford and gave them a superior rating. for Capitol Ford and gave them a superior rating. More

Edwin was very helpful, explaned the recall on my Ford Edge SUV. And explained the warranty with invoice. Thank you Edwin for your service. Annette Lujan Edge SUV. And explained the warranty with invoice. Thank you Edwin for your service. Annette Lujan More

Richard was great to work with. They got my car back to me in just a couple of days. Will recommend to other people for sure. They got my car back to me in just a couple of days. Will recommend to other people for sure. More

Edwin was polite, professional, and helpful. I was able to reach him via text messaging, and my car was ready on time. All good. I was able to reach him via text messaging, and my car was ready on time. All good. More

Excellent service, polite managers and workers/mechanics; clean waiting room; no blasting noise from TV or radio clean waiting room; no blasting noise from TV or radio More

Service was very good. I didn't have to wait long at all - they did the service in about 20 minutes. Was very helpful because I was in a rush that day. I didn't have to wait long at all - they did the service in about 20 minutes. Was very helpful because I was in a rush that day. More

Zach and his team were professional and wonderful to work with, I am looking forward to a long relationship with Capitol Ford. with, I am looking forward to a long relationship with Capitol Ford. More