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Capitol Ford Santa Fe - Service Center

Santa Fe, NM

4.5
184 Reviews

184 Reviews of Capitol Ford Santa Fe - Service Center

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July 02, 2025

Tim and crew were, Polite, helpful, and when attention was needed, it was given. Thanks More

by RUSS.MACDONALD1983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Wanish
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2025

I already did this once, Please see my previous reply. JC was not previously a choice for the service department. More

by BILLGOFORTH
Recommend Dealer
Yes
Employees Worked With
JC Lucero
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2025

Very good, they were able to solve my issues quickly with very good imely communication More

by JEREMY P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Wanish
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2025

Your crew are very attentive, informed and respectful of our needs. Great training on your part. More

by BKWESEMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larissa Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Damian Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Wanish
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2025

Staff was polite, explained what my car needed over and above the oil change that I initially went in for. Staff was also polite and prompt with others in the waiting area. More

by Carolyn Agard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Wanish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Medrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Will Perry in parts was knowledgeable and helpful with a toneau cover question I had.
June 29, 2025

We utilized the fast lane to have the TPMS replaced on our tires. Reliable, friendly service, as always. More

by pamkomm
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego and Mitch
June 28, 2025

Great service on a small recall issue, had the vehicle back in about an hour. More

by brucekrasnow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 28, 2025

CJ in service was very professional and was very helpful in getting our Escape ready for traveling for a year or 2 away from Santa Fe. Thank you JC!!! More

by BILLGOFORTH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2025

Brought in due to a recall and the service team was very helpful in identifying additional necessary repairs covered under warranty. More

by Crotch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Medrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2025

Bart always does a great job! I always appreciate his help and expertise. He always makes a difference. More

by susancarolemcg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None of abace
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